We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  For example, here is how to disable FireFox ad content blocking while on Silicon Investor.
Apple Product Help
An SI Board Since September 2010
Posts SubjectMarks Bans SI Sentiment
5184 84 0 ★★★★★ (Strong Buy)
Emcee:  J.F. Sebastian Type:  Moderated

We all know Apple products are much easier to use than their competitors products. Still, with desktop computers, notebook computers, iPods, iPads, iPhones, apps, iTunes, Apple TV, Apple Watch, and various flavors of Mac OS X and other software, most mortals can get stuck.

This thread is intended as a place where folks can post their questions and the friendly Apple user community can help them out. From simple questions to complex. It is also OK to ask general troubleshooting questions, post news or give tips about Apple products and their usage. Hopefully some experts will SubjectMark this thread and visit occasionally with their advice. Thanks in advance, experts.

For those needing help with PC and Windows products, please check out the excellent Computer Learning thread, moderated by goldworldnet.

When asking for help, please be sure to do a basic search with your favorite search engine first. If you still need help, please include pertinent details about the product(s) as necessary, such as brand, model number(s), things you've already tried, etc. This will greatly assist us in helping you. Thank you.

If you would like to give Apple feedback about their products (usability issues, make suggestions, etc.), here is the place to do that:

To report bugs in Apple products, go here:

If someone in the thread has helped you solve a problem, please consider recommending their post or commenting directly to them. This adds to the goodwill in Apple Product Help and gives people incentive to continue to help you and others.


The basic rule is that all participants must be polite to each other. Try to imagine that you are sitting in a living room with everyone else. Don't say anything you wouldn't say in that situation.

No name calling. Disagree with another person's words all you want, but don't insult the person.

Please use proper punctuation and capitalization in your posts, don't use "text speak." It is OK not to capitalize every letter in words for things like brand or model names, eg., "iphone" will be considered the same as "iPhone" here. Basically, please just show some respect for the English language in this forum. Thank you.

Due to SI policy, political comments are off limits here, unless there is an issue that specifically affects Apple. There are many threads on SI in which to discuss politics, this will not be one of them.

Under no circumstances is anyone to post information to circumvent copy protection of copyrighted materials. This includes commercial music files, software, serial numbers, or anything of the kind.

It's all about having a civil discussion. And hey, let's be careful out there.

You've now read the rules. If you want to know what happens if you violate them, see below.


Violators of the rules will usually receive a warning, and a second offense will probably result in a ban. In the case of especially egregious violations, a ban may come without warning.

When warranted, a ban may be imposed for being a general nuisance and/or generally disrupting civil discourse.
Previous 25 | Next 25 | View Recent | Post Message
Go to reply# or date (mm/dd/yy):
ReplyMessage PreviewFromRecsPosted
5184Was the class provided by Apple or another place? It definitely helps to take aJ.F. Sebastian-an hour ago
5183I got a 20 hour class included with my purchase, in which everyone was already aengineer-2 hours ago
5182The Apple Store Genius Bar is for troubleshooting your computer, not to learn hoJ.F. Sebastian12 hours ago
5181you got that right. And going into the "genius bar" does no good at alengineer-6 hours ago
5180Hi Suma, I’ll tell you the truth from my perspective. I do like Apple computers.Road Walker-6 hours ago
5179My guess Suma, is it won't be too hard. The idea of folders as directories iDoren-11 AM
5178Well, techs don't always know what they're talking about, and the opinioJ.F. Sebastian210 AM
5177This is a Mac Air notebook that I know nothing about other than the seller is asSuma-9 AM
5176Yes, I've read about people doing that and they get good performance that waJ.F. Sebastian-1 AM
5175Call your local Mac repair shop to see what they charge to install an SSD. The Doren-yesterday
5174As yofal suggested, the addition of a SSD to replace the hard drive will greatlyyofal-yesterday
5173Malvertising Campaign Abused Chrome to Hijack 500 Million iOS User Sessions MulJ.F. Sebastian-Saturday
5172Hey Suma! I take it that since you referred to it as a Mac and not a MacBook, itJ.F. Sebastian-Saturday
5171It's not a terrible price, and it should have some life left in it. I'myofal1Saturday
5170The support for my Windows 7 is gone shortly. I have an I pad n love it. I just Suma-Saturday
5169Wow. 1) This totally sucks 2) I've long thought Apple's "help&quDoren-April 13
5168I honestly think it’s from becoming a services company, rather than (or in additRoad Walker-April 13
5167Apple would rather sell you a new iOS device than help you recover any data on iJ.F. Sebastian2April 11
5166Yep, just tested it with the combo update for High Sierra 10.13.6 and it gives tJ.F. Sebastian-April 4
5165Apple has fallen down on the job with combo updaters, where they now don't iyofal-April 4
5164Hmm...thanks. Must be something particular to my setup or some corruption in a fJ.F. Sebastian-April 4
5163Never noticed that option or tried it! I'm sure they were there thoughI justyofal-April 4
5162So, you don't run into either of the issues I described?Here's a little yofal-April 4
5161So, you don't run into either of the issues I described? If you move your bJ.F. Sebastian-April 4
5160Never noticed that option or tried it! I'm sure they were there though. SinJ.F. Sebastian-April 4
Previous 25 | Next 25 | View Recent | Post Message
Go to reply# or date (mm/dd/yy):