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Apple Product Help
An SI Board Since September 2010
Posts SubjectMarks Bans SI Sentiment
5229 86 0 ★★★ (Hold)
Emcee:  J.F. Sebastian Type:  Moderated

We all know Apple products are much easier to use than their competitors products. Still, with desktop computers, notebook computers, iPods, iPads, iPhones, apps, iTunes, Apple TV, Apple Watch, and various flavors of Mac OS X and other software, most mortals can get stuck.

This thread is intended as a place where folks can post their questions and the friendly Apple user community can help them out. From simple questions to complex. It is also OK to ask general troubleshooting questions, post news or give tips about Apple products and their usage. Hopefully some experts will SubjectMark this thread and visit occasionally with their advice. Thanks in advance, experts.

For those needing help with PC and Windows products, please check out the excellent Computer Learning thread, moderated by goldworldnet.

When asking for help, please be sure to do a basic search with your favorite search engine first. If you still need help, please include pertinent details about the product(s) as necessary, such as brand, model number(s), things you've already tried, etc. This will greatly assist us in helping you. Thank you.

If you would like to give Apple feedback about their products (usability issues, make suggestions, etc.), here is the place to do that:

To report bugs in Apple products, go here:

If someone in the thread has helped you solve a problem, please consider recommending their post or commenting directly to them. This adds to the goodwill in Apple Product Help and gives people incentive to continue to help you and others.


The basic rule is that all participants must be polite to each other. Try to imagine that you are sitting in a living room with everyone else. Don't say anything you wouldn't say in that situation.

No name calling. Disagree with another person's words all you want, but don't insult the person.

Please use proper punctuation and capitalization in your posts, don't use "text speak." It is OK not to capitalize every letter in words for things like brand or model names, eg., "iphone" will be considered the same as "iPhone" here. Basically, please just show some respect for the English language in this forum. Thank you.

Due to SI policy, political comments are off limits here, unless there is an issue that specifically affects Apple. There are many threads on SI in which to discuss politics, this will not be one of them.

Under no circumstances is anyone to post information to circumvent copy protection of copyrighted materials. This includes commercial music files, software, serial numbers, or anything of the kind.

It's all about having a civil discussion. And hey, let's be careful out there.

You've now read the rules. If you want to know what happens if you violate them, see below.


Violators of the rules will usually receive a warning, and a second offense will probably result in a ban. In the case of especially egregious violations, a ban may come without warning.

When warranted, a ban may be imposed for being a general nuisance and/or generally disrupting civil discourse.
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ReplyMessage PreviewFromRecsPosted
5229How to start your Mac computer in 'Safe Mode,' to diagnose problems and Moonray-last Thursday
5228Apple has quietly killed off a bunch of older devices in the last few months — hMoonray1last Thursday
5227Google Reveals iPhone Bricking iMessage Bug, How To Keep Your Apple Devices SafMoonray2July 8
5226I've posted a poll on the Home Theater Systems thread asking which streamingJ.F. Sebastian-July 3
5225Apple switches off Back to My Mac remote access for all users o~~~ OMoonray1July 2
5224I'm not using Mojave myself, since High Sierra is the end of the line for boJ.F. Sebastian2June 27
5223Do you know what the advantages and disadvantages are for upgrading or not upgraVendit™-June 27
5222Thanks! These sound like good options. Edit: I ran "32-bit check" andyofal-June 25
5221Should've posted this here too, after doing so on the Computer Learning threJ.F. Sebastian5June 25
5220Better than that are two free apps from The Eclectic Light Company, called 32-bJ.F. Sebastian-June 25
5219Checking if yours Apps are 32-Bit or 64-Bit: 1) Click the Apple symbol (?) in tyofal-June 25
5218Apple partners with Best Buy for expanded repair service (Jun 19) - Company releMoonray-June 20
5217I received an email from Aspyr today, makers of computer games for Mac, PC, and J.F. Sebastian-June 18
5216Weird, my wife just got a voicemail from Houston also. She is of course deletingRoad Walker-June 13
5215I've gotten several calls over the last year from a San Francisco area code J.F. Sebastian-June 13
5214Careful out there... I just got a voicemail from “Houston”. Voice was in ChineseRoad Walker-June 13
5213You should check out Affinity Photo (Photoshop Alternate) and Affinity Designer Jeff Hayden1June 12
5212iMac (27-inch, Mid 2010)Well then…I guess I *am* going to upgrade this year.yofal-June 12
5211 another reason I resist upgrading my Mac I'm still running Photoshop/Illustyofal-June 12
5210Not very bright: Apple geniuses spend two weeks, $10000 of repairs ... o~~~ OMoonray1June 11
5209OK. That's what I thought. Podcasts are just mp3s that aren't compressedDoren-June 7
5208Podcasts are really just a category, not a different file type, similar to movieJ.F. Sebastian-June 6
5207I've not understood the difference between a podcast and an mp3... downloaDoren-June 6
5206 Home & GardenWarning: a dangerous YouTube virus is going around on FacebookDoren-June 6
5205Here are some answers I found about the upcoming Music app regarding functionaliJ.F. Sebastian-June 6
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