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Apple Product Help
An SI Board Since September 2010
Posts SubjectMarks Bans
5137 83 0
Emcee:  J.F. Sebastian Type:  Moderated

We all know Apple products are much easier to use than their competitors products. Still, with desktop computers, notebook computers, iPods, iPads, iPhones, apps, iTunes, Apple TV, Apple Watch, and various flavors of Mac OS X and other software, most mortals can get stuck.

This thread is intended as a place where folks can post their questions and the friendly Apple user community can help them out. From simple questions to complex. It is also OK to ask general troubleshooting questions, post news or give tips about Apple products and their usage. Hopefully some experts will SubjectMark this thread and visit occasionally with their advice. Thanks in advance, experts.

For those needing help with PC and Windows products, please check out the excellent Computer Learning thread, moderated by goldworldnet.

When asking for help, please be sure to do a basic search with your favorite search engine first. If you still need help, please include pertinent details about the product(s) as necessary, such as brand, model number(s), things you've already tried, etc. This will greatly assist us in helping you. Thank you.

If you would like to give Apple feedback about their products (usability issues, make suggestions, etc.), here is the place to do that:

To report bugs in Apple products, go here:

If someone in the thread has helped you solve a problem, please consider recommending their post or commenting directly to them. This adds to the goodwill in Apple Product Help and gives people incentive to continue to help you and others.


The basic rule is that all participants must be polite to each other. Try to imagine that you are sitting in a living room with everyone else. Don't say anything you wouldn't say in that situation.

No name calling. Disagree with another person's words all you want, but don't insult the person.

Please use proper punctuation and capitalization in your posts, don't use "text speak." It is OK not to capitalize every letter in words for things like brand or model names, eg., "iphone" will be considered the same as "iPhone" here. Basically, please just show some respect for the English language in this forum. Thank you.

Due to SI policy, political comments are off limits here, unless there is an issue that specifically affects Apple. There are many threads on SI in which to discuss politics, this will not be one of them.

Under no circumstances is anyone to post information to circumvent copy protection of copyrighted materials. This includes commercial music files, software, serial numbers, or anything of the kind.

It's all about having a civil discussion. And hey, let's be careful out there.

You've now read the rules. If you want to know what happens if you violate them, see below.


Violators of the rules will usually receive a warning, and a second offense will probably result in a ban. In the case of especially egregious violations, a ban may come without warning.

When warranted, a ban may be imposed for being a general nuisance and/or generally disrupting civil discourse.
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ReplyMessage PreviewFromRecsPosted
5137Software pirates use Apple tech to put hacked apps on iPhonesDoren-Thursday
5136(POLL) Do you use Linux at all or have any interest in it? goldworldnet-Thursday
5135So the 24 page PDF file is 3 MB in size. The one you opened was considerably smVendit™1Tuesday
5134Have large is the one you just opened? 2 pages.SmoothSail-Tuesday
5133Interesting; the one that you had a problem with was 24 pages long. Have large iVendit™-Tuesday
5132Just to update, I received another pdf from another source and had no problem wiSmoothSail-Tuesday
5131A few months ago I helped my sister get a 15" 2015 MacBook Pro from eBay foJ.F. Sebastian1Sunday
5130Yep, it's a shame what Apple has done to the MacBook Pro. Mine is 6 years ogreg s1last Saturday
5129I’ve read upstream and see that you may have decided to just accept the fact thaVendit™-last Saturday
5128Thanks for your suggestions. I appreciate it. It’s other people on the Apple foSmoothSail-last Saturday
5127If the other people have the problem are ones also receiving that newsletter, thJ.F. Sebastian-last Saturday
5126The document is a newsletter that someone else forwarded to me. Maybe that’s whSmoothSail-February 8
51257 painful truths about the 2018 MacBook Pro I don't recommend watching the J.F. Sebastian1February 8
5124It will reset all of your networks settings and personal data, though it will keJ.F. Sebastian-February 8
5123If I reset it, what sort of things will I lose? I have an iPad Mini and have tSmoothSail-February 8
5122I would try this (I just now did this to my iPad). Go to settings>General>Vendit™-February 8
5121I had it already installed, but deleted it and installed Adobe Acrobat Reader. SmoothSail-February 8
5120I am able to open the PDF file on my iPhone and my iPad. It opens in Adobe acroVendit™-February 8
5119I have Adobe Professional on my PC at work so I changed the document to Word andVendit™-February 8
5118SureSmoothSail-February 8
5117Will you forward it to me if I PM you my email address? ReidVendit™-February 8
5116Tried it both ways. Doesn’t make sense. It’s a newsletter that I get every monSmoothSail-February 8
5115Are you looking at the email in the "All Mail" or "All Inboxes&quVendit™-February 8
5114Keep getting the message, “Cannot download attachment.” I checked all the suggeSmoothSail-February 8
5113Opening a PDF file in iBooks is another option. This is a very comprehensive paVendit™-February 8
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