SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Technology Stocks : Apple Inc. -- Ignore unavailable to you. Want to Upgrade?


To: Zen Dollar Round who wrote (210935)10/6/2021 3:49:31 PM
From: Doren  Respond to of 212272
 
> but reworking the software to accommodate the changes would likely have taken months.

In the case of the company I worked for, they didn't have an interface designer, let alone a usability consultant among the 60 or so highly paid coders.

I once complained about a Photoshop interface to the guy who got me the job there, his solution? "Whip out a command line." He he...

That was the attitude of the people who ran the company... guys like the CTO who had two doctorates and was an original Oracle employee. "They'll learn"

Its interesting that Amazon has a really great user interface... its so damn easy to use. Homedepot and Walmart's sites are almost useless. Its no wonder Amazon kills the opposition just like the competitor to the company I worked for won. I almost never order stuff on Walmart's site. HD is getting better but it still sucks. I use "wrench site:homedepot.com" to search it on google its so bad. I find myself buying more and more tools on Amazon rather than Homedepot just because its so much easier.

Seems to me usability is worth the initial expense in the long run. Its not that expensive or time consuming. The paradigms are well known and scientific. Bezos really gets it in that respect.



To: Zen Dollar Round who wrote (210935)10/6/2021 4:28:54 PM
From: Doren  Respond to of 212272
 
> Apparently Apple did solicit feedback from professionals for the current Mac Pro, and look how long that took to come to market.

I was just thinking about this... its kind of astounding. Apple has ignored feedback from its users for decades. I've often thought ignoring your customers is ignoring a valuable asset. I almost never buy anything without looking at Amazon or Homedepot feedback. Its always perplexed me that companies ignore feedback or they give you feedback choices that don't apply.

I ALWAYS ask my customers to give me feedback, but they rarely do because over the years I've listened to them and fixed the things I did that they didn't like. I also try to put myself in their shoes.

The MacPro tube is indicative of why I'm glad Ive is gone... of all the people who don't need a fancy looking computer I would have guessed professionals don't care one bit... they want power and rock solid reliability and upgrade abilty (not going to get that last one of course) over everything else would be my guess. Seems to me that should have been a no brainer... and that Ive was a great bullshitter.