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I have used UpWork for graphic design in the past, use to be called oDesk. Great service and prices. They are competing with Fiverr. I have used Fiverr, but the freelancer was not as good as the ones I used with UpWork.
I am using Upwork to fill a management position for a startup. The quality of the resumes that I have been receiving has been quite high.
I did have some problems when I initially tried to post the listing. Upwork suspended my account over their concern that my job posting might be a “scam.” It took me two days to get the suspension lifted.
I have been happy with the site. Yes, some people may inflate their resumes, but by the time I have slogged through the resumes, conducted phone interviews, seen a selected group of candidates face-to-face, and checked references, my biggest concern, as always, will be my judgment.
Sites like Upwork and Indeed have certainly made seeking work and hiring employees more efficient, although the compensation for gig work has probably taken a hit because of the pricing transparency.
I agree with most of the comments. I used to use eLance which I thought was much better GUI. UpWork is not as user friendly.
One thing you can do is look at the portfolio that each person has. Only hire people that look good to you. If you have a good experience then save the worker's name and info. In a short time you will have a list of good workers that you like.
The great thing is that you do not have to keep your workers on staff and have them sit around half the time.