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ServiceNow Acquires Qlue and Invests in BuildOnMe to Deliver Intelligent Automation to Everyday Enterprise Work markets.siliconinvestor.com Qlue leverages artificial intelligence to power virtual agents. Qlue’s solutions can answer Frequently Asked Questions (FAQs) such as “What is our policy in paternity leave?,” requests such as “What’s the status of my order?” and problem diagnostics such as “My internet connection is slow.” ServiceNow plans to apply Qlue to assist in a range of service desks domains, spanning IT, HR, Customer Service and more. ServiceNow will re-platform Qlue in its Intelligent Automation Engine on the Now Platform.
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ServiceNow Named a Leader in Gartner IT Service Management Tools Magic Quadrant for the Fourth Year in a Row investors.servicenow.com ServiceNow positioning based on completeness of vision and ability to execute
ServiceNow today announced that Forrester Research Inc., a leading industry analyst firm, has named ServiceNow a “Leader” in The Forrester Wave™: Strategic Portfolio Management Tools for Q3 2017 (published Sept. 20, 2017) for its IT Business Management (ITBM) solution. investors.servicenow.com
ServiceNow to Become a Native Mobile Enterprise Cloud Platform with Acquisition of SkyGiraffe Acquisition will embed native mobile apps across ServiceNow portfolio, enabling enterprise customers to easily give employees consumer-like mobile experiences for any app businesswire.com