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ServiceNow Security Operations replaces the manual work patterns of the past with intelligent workflows of the future and just added several new automation integrations from leading security vendors. In as little as 20 seconds, Security Operations automatically enriches each security incident with threat intelligence, including information from potentially affected endpoints. This allows security analysts to spend less time on researching problems and to get to resolution faster. In addition, ServiceNow Security Operations eliminates the need for manual data collection by automatically generating a post-incident report for later analysis, reporting or audit.
The firms have agreed to a multi-year, strategic partnership to offer ServiceNow's cloud-based service automation platform and IBM products and services to replace the unstructured work patterns of the past with intelligent workflows of the future.
Santa Clara, Calif.-based ServiceNow received at least four stock price-target hikes after delivering beat-and-raise Q1 results late Wednesday.
BMO Capital Markets reiterated its outperform rating on ServiceNow and increased its price target to 110 from 104. RBC Capital Markets kept its "top pick" rating on the cloud software developer and upped its price target to 110 from 108. Raymond James maintained its strong buy rating on ServiceNow and increased its price target to 110 from 105. Piper Jaffray kept its neutral rating on ServiceNow, but raised its price target to 98 from 94. investors.com
ServiceNow Acquires Qlue and Invests in BuildOnMe to Deliver Intelligent Automation to Everyday Enterprise Work markets.siliconinvestor.com Qlue leverages artificial intelligence to power virtual agents. Qlue’s solutions can answer Frequently Asked Questions (FAQs) such as “What is our policy in paternity leave?,” requests such as “What’s the status of my order?” and problem diagnostics such as “My internet connection is slow.” ServiceNow plans to apply Qlue to assist in a range of service desks domains, spanning IT, HR, Customer Service and more. ServiceNow will re-platform Qlue in its Intelligent Automation Engine on the Now Platform.