From: Eric L | 7/15/2014 11:04:00 AM | | | | Nadella's Vision Missive ... Long time Microsoft Watcher anf Vulture Central's former 'Man in San Francisco' reacted in similar fashion to me after reading Nadella's latest Vision thingie ...
If you are a Microsoft salesman keen to answer key questions from customers such as: "What will you be doing differently?" or "What will be new and exciting?", you will have nothing new from the CEO to go on.
Nadella's "memo" is not just verbose, it's thick with repetitive platitudes and windy aspirations - so much so it almost makes you yearn for Steve Ballmer's bluntness. Clarity and direction were mostly lacking - two things Microsoft most needs right now.
Nadella gave his readers a Bollywood-length epic of motivational clichés. "Our first-party devices will light up your digital work and life" was one of the most wretched. Another contender was "drive customer usage first and foremost" … a radical idea nobody has yet tried. Or how about "Microsoft has a unique ability to harmonize the world's devices (by remotely turning them all off? - ed] apps, docs, data and social networks in digital work and life experiences so that people are at the center and are empowered to do more and achieve more".
It's all weirdly disembodied and robotic - perhaps an early experiment with "Cortana (CEO Edition").
Many hoped that with the ascent of Nadella - who is hard-working and bright, and who has done a brilliant job with Microsoft's cloud Azure - Microsoft would be getting more than a functional, process-driven COO filling the CEO's shoes, with the Board continuing to pull the strings. But reading his memo, they may getting a sinking feeling.
We know the Board remains hopelessly divided over strategy, giving a seat to an activist shareholder who wants to see Microsoft shed its consumer businesses, and focus on higher margin, more profitable enterprise IT. Yet the Board/Nadella (Boardella?) didn't give a compelling reason why Microsoft should continue to dabble in tablets, make "first party hardware", (that's the new expression for own-brand Lumia smartphones and Surface) or consumer services.
Nadella had previously tried to put a sticking plaster over the gash by inventing a new cliché - "Cloud first Mobile first" - but this has already come unstuck. The dilemma highlighted by "Cortana-gate" is that there will be times when they can't both come first - you deprecate the interests of one platform (such your branded hardware) to advance the interests of another (such as your branded service). Or vice versa.
But Nadella could have done things a little differently. He could have offered some bold new initiative to differentiate Microsoft as a platform from company. There are many ways Microsoft isn't Google, but apart from the "Scroogled" ad campaign, it's oddly nervous about saying so. Microsoft could, for example, share anonymised consumer data with business, commoditising the data just as it commoditised the personal computer.
The speech-that-wasn't-a-speech could have benefited from using Microsoft's own products as concrete illustrations. The challenge is why Microsoft needs to retain a consumer division, but this is best illustrated by real examples – where the benefit is positive, or where the distinction between consumer and enterprise is meaningless. Or where consumer drives IT sales (or even vice versa), for example.
There was little recognition that when Microsoft's "consumer experience" is compared to the iPad, Microsoft doesn't come well out of it. Surface might look beautiful and be full of clever hardware - but I can't envisage anyone managing a decent size music or photo collection using just the Metro software - it just isn't up to the job. Can you? It would take an honest CEO to say so.
And where Nadella has stamped a personal hallmark, it's quite ominous - as readers have already spotted.
"Each engineering group will have Data and Applied Science resources that will focus on measurable outcomes for our products and predictive analysis of market trends," is one of the few concrete promises he made. Words to set the pulse racing, and as readers have pointed out, Windows 8 didn't fail because the programmer's lacked market data or didn't have enough focus groups. It was questionable strategy executed using some pretty awful design.
"Thinking that statistics and data are about numbers is like thinking that the Declaration of Independence is about spelling and grammar; statistics is about insight," responded one reader. "And then I felt better about Windows 8 being data-driven: they just didn't collect the right data or they mis-interpreted it (or, even more likely, they extrapolated beyond the circumstances that gave rise to their data)."
Sinofsky's catastrophic management created to a lot of pain (disrupting the Windows upgrade cycle and the revenues that come with it; inviting businesses to look to Apple and Google for productivity platforms) and no discernible gain. I predicted Surface would be landfill in 2012 - and the costs continue to mount.
Employees will also be promised greater mobility "to move about the company". This means less ownership of products, and a higher risk that they will take less personal responsibility for failures. How does this square with Nadella's "more emphasis on accountability"?
To conclude, Nadella is still relatively new in the CEO's seat and he may still be in a honeymoon period with most Microsoft watchers. But six months on, there's no indication that he has something interesting to offer other than efficiency and data-driven managerialism. I hope I'm wrong, but we didn't see it last week. ®
- Eric L. - |
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From: Eric L | 7/15/2014 1:49:52 PM | | | | What exactly will the New Microsoft's Focus be ...
... and better yet when will investors, partners, developers, customers and potential customers be able to determine exactlt what that focus will be?
>> Where will the new Microsoft put its focus? Expected job cuts will provide clues
Mary Jo Foley All About Microsof July 15, 2014
zdnet.com
Summary: Microsoft is believed to be ready to cut thousands of jobs this week as part of management's attempt to focus on areas where the company can win. Which teams are likely to take the brunt?
Microsoft is expected to cut thousands of jobs, most likely this week, just ahead of its Q4 fiscal 2014 earnings report next week.
Expectations are the Nokia handset division, which Microsoft officially acquired earlier this year, will bear the brunt of the cuts. (Microsoft acquired 25,000 Nokia employees as part of that transaction, adding to its workforce of close to 100,000.) Beyond those possible cuts, Microsoft also may cut more jobs in marketing across the company, Bloomberg reported on July 14, as it did in 2009 when it shed more than 5,000 employees.
Microsoft CEO Satya Nadella is working to focus the company on fewer, key areas where it has a better chance of winning. The areas where Microsoft is trumpeting its wins at this week's Worldwide Partner Conference are largely in the cloud -- with Azure, Office 365, Dynamics CRM Online -- and Office, Windows Server and business intelligence/SQL Server on premises.
The areas where Microsoft is struggling right now -- in terms of market share, positioning or both -- are in Windows on non-PC form factors (in other words, Windows 8, not Windows 7), Windows Phone (both hardware and software), Surface tablets and Xbox consoles.
Some on Wall Street, such as its newest board member, ValueAct's Mason Morfit, are believed to be in favor of Microsoft sticking to its enterprise software and services knitting. Things like tablets and gaming consoles don't have the meaty margins that software and cloud services do, they argue.
But Microsoft officials continue to publicly espouse the belief that Microsoft needs to be a player in both consumer and enterprise because -- as Chief Operating Officer Kevin Turner told Microsoft's resellers this week at the partner show -- customers are "dual users" with intertwined home and business lives.
Microsoft is in the midst of attempting to pivot and remake itself as a "productivity and platforms" company, rather than a devices and services company. That change is more than semantic. In the post-Ballmer Microsoft, hardware is interesting only insofar as it "lights up" productivity software and services.
Does that mean Microsoft will or should offload its hardware-focused businesses and leave the building of gadgets and appliances up to its OEM partners? I think many on Wall Street would say yes, but Microsoft management still seems to be saying, at least for now, no.
So if you're Microsoft management, where do you make cuts if you're trying to pare Microsoft down to core businesses where it has the best chance of winning?
Do you continue along the low-cost, high-volume path, which has been where Microsoft traditionally has focused? In the case of Windows Phone, that might make sense, given the bulk of Microsoft's success with that platform has been with cheaper smartphones, not higher-end flagship Lumia phones. If that's your plan, things like an Android phone running Microsoft software and services make more sense.
Or do you shift gears and focus on offering premium software, services and hardware like Surface tablets and Perceptive Pixel large-screen touch displays? Leave the race to the bottom to Android vendors and focus on finding ways to upsell users on more premium hardware, software and services?
I don't know which way Microsoft will go. I'm thinking the expected layoffs -- based on what the company has done in the past when it has cut jobs -- won't result in many entire product lines or divisions being axed. (And at least some of those cut are likely to end up in new roles at Microsoft if the past is any indication.) But the cuts should provide more of an indication of where this "productivity and platforms" company will focus in 2015 and beyond. ###
- Eric L. - |
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From: Eric L | 7/15/2014 2:58:08 PM | | | | Microsoft FY 2014 and FYQ4 Earnings next Tuesday after the bell ...
- Eric L. - |
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From: Eric L | 7/17/2014 9:52:04 PM | | | |
Last week in my email to you I synthesized our strategic direction as a productivity and platform company. Having a clear focus is the start of the journey, not the end. The more difficult steps are creating the organization and culture to bring our ambitions to life. Today I’ll share more on how we’re moving forward. On July 22, during our public earnings call, I’ll share further specifics on where we are focusing our innovation investments.
The first step to building the right organization for our ambitions is to realign our workforce. With this in mind, we will begin to reduce the size of our overall workforce by up to 18,000 jobs in the next year. Of that total, our work toward synergies and strategic alignment on Nokia Devices and Services is expected to account for about 12,500 jobs, comprising both professional and factory workers. We are moving now to start reducing the first 13,000 positions, and the vast majority of employees whose jobs will be eliminated will be notified over the next six months. It’s important to note that while we are eliminating roles in some areas, we are adding roles in certain other strategic areas. My promise to you is that we will go through this process in the most thoughtful and transparent way possible. We will offer severance to all employees impacted by these changes, as well as job transition help in many locations, and everyone can expect to be treated with the respect they deserve for their contributions to this company.
Later today your Senior Leadership Team member will share more on what to expect in your organization. Our workforce reductions are mainly driven by two outcomes: work simplification as well as Nokia Devices and Services integration synergies and strategic alignment.
First, we will simplify the way we work to drive greater accountability, become more agile and move faster. As part of modernizing our engineering processes the expectations we have from each of our disciplines will change. In addition, we plan to have fewer layers of management, both top down and sideways, to accelerate the flow of information and decision making. This includes flattening organizations and increasing the span of control of people managers. In addition, our business processes and support models will be more lean and efficient with greater trust between teams. The overall result of these changes will be more productive, impactful teams across Microsoft. These changes will affect both the Microsoft workforce and our vendor staff. Each organization is starting at different points and moving at different paces.
Second, we are working to integrate the Nokia Devices and Services teams into Microsoft. We will realize the synergies to which we committed when we announced the acquisition last September. The first-party phone portfolio will align to Microsoft’s strategic direction. To win in the higher price tiers, we will focus on breakthrough innovation that expresses and enlivens Microsoft’s digital work and digital life experiences. In addition, we plan to shift select Nokia X product designs to become Lumia products running Windows. This builds on our success in the affordable smartphone space and aligns with our focus on Windows Universal Apps.
Making these decisions to change are difficult, but necessary. I want to invite you to my monthly Q&A event tomorrow. I hope you can join, and I hope you will ask any question that’s on your mind. Thank you for your support as we start to take steps forward in evolving our organization and culture.
- Satya -
- Eric L. - |
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From: Eric L | 7/17/2014 10:15:17 PM | | | | Microsoft's Job Cuts Comments (Wired & AAWP) ...
>> Why Cutting 18,000 Jobs Was Likely Microsoft’s Plan All Along
Issie Lapowsky Wired 07.17.14
wired.com
Microsoft will slash up to 18,000 jobs by the end of the year. That’s 14 percent of the company’s workforce, and it amounts to the largest round of layoffs in the nearly 40 year history of the software kingpin.
On Thursday morning, with an email euphemistically titled “Starting to Evolve Our Organization and Culture,” CEO Satya Nadella announced that the bulk of the cuts would affect employees working for Nokia, the mobile phone company Microsoft acquired last September. According to Nadella, these cuts would encourage “work simplification,” “integration synergies,” and “strategic alignment.” But even the heavy-handed business jargon couldn’t mask the simple fact that 18,000 jobs is a hell of a lot of jobs to lose.
And yet, tragic as these deep cuts will be for Microsoft employees and their families, it may be premature to assume this massive round of layoffs means Microsoft is in dire trouble. In fact, tough as the decision may have been, it might be the best thing for the company in the long term. “I find myself saddened and disturbed at the news, but there are definitely legitimate business cases to do it,” says J.P. Gownder, a vice president and principal analyst at Forrester Research. Tough as the decision may have been, it might truly be the best thing for the company in the long term.
The fact is: when Microsoft acquired Nokia and its 25,000 employees, Nokia had already fallen far behind in the smartphone market, beat out by frontrunners like Apple and Samsung. What Microsoft needed was not the Nokia brand, but greater control over phones running its Windows Phone operating system, so it could work to further expand its place in the market.
Some, but not all of Nokia’s employees, would be critical to that goal, and according to Gownder, this restructuring was likely part of Nadella’s plans all along. “A lot of what’s going on is eliminating what are, on paper, redundancies,” he says. “It’s not a willy nilly thing. I’m sure when they bought Nokia, this was the plan.”
With a slightly leaner organization, Nadella now feels Microsoft will be better suited to compete with the likes of Apple and Google in the smartphone space. Still, even with reduced overhead, Microsoft has a huge task ahead of it to truly compete with other smartphone-makers, and it’s unclear whether Nadella is willing to take enough risks to make that happen. For instance, plans to develop a Nokia phone that runs on Android, a move that might have attracted more consumers to Nokia’s devices, have been shelved. Instead, Nadella is committed to taking the Windows Phone operating system mainstream, which Gownder says is a major challenge, considering it doesn’t have much of an app ecosystem. “All these new apps come out for iPhone and Android, and they don’t come to Windows Phone, in some cases, ever,” he says. “That’s a huge demerit in the efficacy of the platform.”
Gownder also warns that Nadella shouldn’t underestimate the business cost of cutting so many employees. “I do tend to think this will have costs in terms of losing people who have embedded knowledge you don’t realize you’re getting rid of,” he says, adding that the layoffs will have “tangible affects on morale.” To avoid a disastrous fallout, Gownder says, Nadella ought to make it clear that though this is an unprecedented change, it is not just the first of many to come. “My hope is that this is a carefully thought out restructuring, and this will be a one-time change, so they can go and execute,” he says. “There’s always a cost associated with these kinds of moves, but companies can survive and move on.” ###
>> Microsoft/Nokia job cuts, Nokia X line to transition to Windows Phone
Steve Litchfield AAWP July 17th 2014
allaboutwindowsphone.com
Filed under 'link of interest', certainly, but big news for many ex-Nokians today, as Microsoft CEO Satya Nadella announced heavy job cuts, quoted below, plus threw out what seems the death knell for Nokia's still-born 'X' line of Android smartphones.
microsoft.com
From the Microsoft missive from Satya:
The first step to building the right organization for our ambitions is to realign our workforce. With this in mind, we will begin to reduce the size of our overall workforce by up to 18,000 jobs in the next year. Of that total, our work toward synergies and strategic alignment on Nokia Devices and Services is expected to account for about 12,500 jobs, comprising both professional and factory workers. We are moving now to start reducing the first 13,000 positions, and the vast majority of employees whose jobs will be eliminated will be notified over the next six months. It’s important to note that while we are eliminating roles in some areas, we are adding roles in certain other strategic areas.
12,500 out of between 25,000 and 30,000 employees acquired with Nokia means that almost half the workforce acquired are being made redundant over the next 12 months, which must be a big blow to many ex-Nokians. Such massive job cuts aren't unexpected, given the merging of two very large companies, with large areas of duplication, but it will still hurt those involved. Engineers and designers, those close to the technology, are likely to be safe. Satya goes on in much the same vein:
Second, we are working to integrate the Nokia Devices and Services teams into Microsoft. We will realize the synergies to which we committed when we announced the acquisition last September. The first-party phone portfolio will align to Microsoft’s strategic direction. To win in the higher price tiers, we will focus on breakthrough innovation that expresses and enlivens Microsoft’s digital work and digital life experiences. In addition, we plan to shift select Nokia X product designs to become Lumia products running Windows. This builds on our success in the affordable smartphone space and aligns with our focus on Windows Universal Apps.
Several interesting turns of phrase in here:
'breakthrough innovation' (in the higher price tiers) presumably refers to imaging and also to new UI concepts based on 3D interaction over the phone screen. 'Nokia X product designs to become Lumia products running Windows' - many people had speculated (wildly) that Microsoft allowed the Nokia 'X' line of handsets to be launched because they (and Android) were the future and that Windows Phone would ultimately be canned. Instead, sensibly, the X line is being changed in upcoming devices to run Windows Phone, keeping Microsoft focussed on just one mobile/portable OS.
The second bullet point above doesn't preclude that Android compatibility plays some part in Microsoft's and Windows Phone's future, of course. Informed observers have speculated that the next version of the OS (8.1 Update 1) may have an Android virtual machine built-in, in the style of Blackberry/Jolla, wherein selected Android applications can be added by a user. ###
- Eric L. - |
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From: Eric L | 7/17/2014 11:34:02 PM | | | | Elop Speaks: No More Nokia Android, Series 40 or Asha. The focus is Windows Phone ...
microsoft.com
Hello there,
Microsoft’s strategy is focused on productivity and our desire to help people “do more.” As the Microsoft Devices Group, our role is to light up this strategy for people. We are the team creating the hardware that showcases the finest of Microsoft’s digital work and digital life experiences, and we will be the confluence of the best of Microsoft’s applications, operating systems and cloud services.
To align with Microsoft’s strategy, we plan to focus our efforts. Given the wide range of device experiences, we must concentrate on the areas where we can add the most value. The roots of this company and our future are in productivity and helping people get things done. Our fundamental focus – for phones, Surface, for meetings with devices like PPI, Xbox hardware and new areas of innovation -- is to build on that strength. While our direction in the majority of our teams is largely unchanging, we have had an opportunity to plan carefully about the alignment of phones within Microsoft as the transferring Nokia team continues with its integration process.
It is particularly important to recognize that the role of phones within Microsoft is different than it was within Nokia. Whereas the hardware business of phones within Nokia was an end unto itself, within Microsoft all our devices are intended to embody the finest of Microsoft’s digital work and digital life experiences, while accruing value to Microsoft’s overall strategy. Our device strategy must reflect Microsoft’s strategy and must be accomplished within an appropriate financial envelope. Therefore, we plan to make some changes.
We will be particularly focused on making the market for Windows Phone. In the near term, we plan to drive Windows Phone volume by targeting the more affordable smartphone segments, which are the fastest growing segments of the market, with Lumia. In addition to the portfolio already planned, we plan to deliver additional lower-cost Lumia devices by shifting select future Nokia X designs and products to Windows Phone devices. We expect to make this shift immediately while continuing to sell and support existing Nokia X products.
To win in the higher price segments, we will focus on delivering great breakthrough products in alignment with major milestones ahead from both the Windows team and the Applications and Services Group. We will ensure that the very best experiences and scenarios from across the company will be showcased on our products. We plan to take advantage of innovation from the Windows team, like Universal Windows Apps, to continue to enrich the Windows application ecosystem. And in the very lowest price ranges, we plan to run our first phones business for maximum efficiency with a smaller team.
We expect these changes to have an impact to our team structure. With our focus, we plan to consolidate the former Smart Devices and Mobile Phones business units into one phone business unit that is responsible for all of our phone efforts. Under the plan, the phone business unit will be led by Jo Harlow with key members from both the Smart Devices and Mobile Phones teams in the management team. This team will be responsible for the success of our Lumia products, the transition of select future Nokia X products to Lumia and for the ongoing operation of the first phone business.
As part of the effort, we plan to select the appropriate business model approach for our sales markets while continuing to offer our products in all markets with a strong focus on maintaining business continuity. We will determine each market approach based on local market dynamics, our ability to profitably deliver local variants, current Lumia momentum and the strategic importance of the market to Microsoft. This will all be balanced with our overall capability to invest.
Our phone engineering efforts are expected to be concentrated in Salo, Finland (for future, high-end Lumia products) and Tampere, Finland (for more affordable devices). We plan to develop the supporting technologies in both locations. We plan to ramp down engineering work in Oulu. While we plan to reduce the engineering in Beijing and San Diego, both sites will continue to have supporting roles, including affordable devices in Beijing and supporting specific US requirements in San Diego. Espoo and Lund are planned to continue to be focused on application software development.
We plan to right-size our manufacturing operations to align to the new strategy and take advantage of integration opportunities. We expect to focus phone production mainly in Hanoi, with some production to continue in Beijing and Dongguan. We plan to shift other Microsoft manufacturing and repair operations to Manaus and Reynosa respectively, and start a phased exit from Komaron, Hungary.
In short, we will focus on driving Lumia volume in the areas where we are already successful today in order to make the market for Windows Phone. With more speed, we will build on our success in the affordable smartphone space with new products offering more differentiation. We’ll focus on acquiring new customers in the markets where Microsoft’s services and products are most concentrated. And, we’ll continue building momentum around applications.
We plan that this would result in an estimated reduction of 12,500 factory direct and professional employees over the next year. These decisions are difficult for the team, and we plan to support departing team members with severance benefits.
More broadly across the Devices team, we will continue our efforts to bring iconic tablets to market in ways that complement our OEM partners, power the next generation of meetings & collaboration devices and thoughtfully expand Windows with new interaction models. With a set of changes already implemented earlier this year in these teams, this means there will be limited change for the Surface, Xbox hardware, PPI/meetings or next generation teams.
We recognize these planned changes are broad and have very difficult implications for many of our team members. We will work to provide as much clarity and information as possible. Today and over the coming weeks leaders across the organization will hold town halls, host information sharing sessions and provide more details on the intranet.
The team transferring from Nokia and the teams that have been part of Microsoft have each experienced a number of remarkable changes these last few years. We operate in a competitive industry that moves rapidly, and change is necessary. As difficult as some of our changes are today, this direction deliberately aligns our work with the cross company efforts that Satya has described in his recent emails. Collectively, the clarity, focus and alignment across the company, and the opportunity to deliver the results of that work into the hands of people, will allow us to increase our success in the future.
Regards,
- Stephen -
# # #
- Eric L. - |
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To: Eric L who wrote (120) | 7/18/2014 11:58:06 AM | From: zax | | | Yesterday, word came down that Microsoft was starting to lay off some 18,000 workers. As of June 5th, Microsoft reported a total employee headcount of 127,005, so they're cutting about 15% of their jobs. That's actually a pretty huge percentage, even taking into account the redundancies created by the Nokia acquisition. Obviously, there's an upper limit to how much of your workforce you can let go at one time, so I'm willing to bet Microsoft's management thinks thousands more people aren't worth keeping around. How many employees does Microsoft realistically need? The company is famous for its huge teams that don't work together well, and excessive middle management. But they also have a huge number of software projects, and some of the projects, like Windows and Office, need big teams to develop. How would we go about estimating the total workforce Microsoft needs? (Other headcounts for reference: Apple: 80,000, Amazon: 124,600, IBM: 431,212, Red Hat: 5,000+, Facebook: 6,800, Google: 52,000, Intel: 104,900.)
via SlashDot
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From: zax | 8/25/2014 11:52:45 PM | | | | Windows 9 (Threshold): Welcome to Modern UI 2.0 Written by Zac Bowden on August 25, 2014 - 02:03AM
winbeta.org
<snip> ...
There is no middle ground between devices that have the Modern UI and devices that have the desktop. You either have the desktop or you have the Modern UI, you cannot have both. As reported around a month ago, the Start Menu for desktop users in Windows Threshold can 'act' like a full screen Start Menu however, meaning if you want that functionality you can have it on the desktop. This will be helpful for devices like the Surface Pro 3.
The removal of the desktop has been talked about about in the past, and will be mostly apparent with Windows RT devices. Current Win32 applications are being replaced with Modern UI alternatives which means the desktop will have no real use. Of course, the removal of the desktop isn't for all devices, so don't be alarmed fellow desktop users.
</snip> Read the rest here: winbeta.org |
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From: Sr K | 10/15/2014 2:38:27 AM | | | | Cut from NPR
Patrick McBride, a spokesman with iSight, says the hackers targeted specific officials using a well-known kind of attack called spear-phishing. Hackers would craft a message with a PowerPoint document attached. For example, they'd say, "We'd like to be involved in the conference."
And when an unknowing recipient opened the corrupted PowerPoint, the file was exploited to load a piece of malware onto the computer that the attacker could then use later to "exfiltrate documents," McBride says.
The hacker group, dubbed the "Sandworm Team," allegedly pulled emails and documents off computers from NATO, Ukrainian government groups, Western European government officials, and energy sector and telecommunications firms.
In the mad dash to grab information, McBride says, the hackers got a little sloppy and dropped hints about their identity. He says they're Russian, "but we can't pinpoint if they work for the Russian government or work in a particular department in the government."
The Russian embassy did not immediately respond to NPR's inquiry. Microsoft says that Tuesday, it's patching the security flaw so that PowerPoint and other Office products can't be exploited again in the same way. |
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