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From: Kitskid7/11/2017 3:28:35 AM
   of 836
 
Thread:

My trouble began about 4-5 days ago:

I am having a problem loading sharpcharts using firefox.

I can load p&f charts using firefox.

I can load sharpcharts using Internet Explorer.

Obviously it is a browser problem.
My virus software, Java and other OS software shouldn't be a problem.

When I try to load a sharpchart, the address bar pulses like it is repeatedly sending the address.
(When I tried to search for "FIREFOX" on the sharpcharts site, I got the same pulsing address bar.)

After halting the page request(s) and clicking the address bar security icon (grey-lock + orange-triangle)
I get a message "CONNECTION IS NOT SECURE" . Which leads me to this Firefox information.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

How can I tell if a page has mixed content? Look for an icon in your address bar to determine if the page has mixed content.

No mixed content: secure
  • : You’ll see a green lock when you are on a fully secure page. To see if Firefox has blocked parts of the page that are not secure, click the green lock icon. For more information, see the Unblock mixed content section, below.
Mixed content is not blocked: not secure
  • : If you see a lock with a red line over it, Firefox is not blocking insecure elements, and that page is open to eavesdropping and attacks where your personal data from the site could be stolen. Unless you’ve unblocked mixed content using the instructions in the next section, you shouldn’t see this icon.
  • : A grey lock with an orange triangle indicates that Firefox is not blocking insecure passive content. Attackers may be able to manipulate parts of the page, for example, by displaying misleading or inappropriate content, but they shouldn’t be able to steal your personal data from the site.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I've tried as many changes to the browser as I could find but nothing has worked.

Any one got any idea what the problem is?

Thanks in advance,

Kitskid.

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To: Kitskid who wrote (800)7/11/2017 10:16:20 AM
From: Cush
   of 836
 
Hi Kitskid,

I use Chrome these days.

I do have Firefox on this computer. Just opened it, logged into StockCharts, and opened SharpCharts. Worked as it always did, for me, on my system. No problem that I could see.

Cush

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To: Cush who wrote (801)7/11/2017 10:39:48 PM
From: Kitskid
   of 836
 
Cush,

I uninstalled firefox and reinstalled it.
I will reinstall Adobe Flash next.

Any idea of the other plug-ins that may be involved?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

This is the message I get from Stockcharts when I try to load a SharpChart:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

StockCharts.com - Excessive Workbench RequestsAccess to StockCharts.com has been denied due to excessive workbench requests. (W:108.172.98.70)
This often means that you have a browser plug-in that is misbehaving. Please restart your browser/computer and try again.
Please email support@stockcharts.com if you believe you are receiving this message in error.

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To: Kitskid who wrote (802)7/31/2017 11:08:16 AM
From: Cush
   of 836
 
Hi Kitskid,

Did you ever get this issue resolved?

Over the years, before I switched to using Chrome, I had a few issues with annotating charts using Firefox.

Apart from StockCharts, this year for several months I was having an issue between my ISP and Thunderbird. Despite attempts with my ISP to resolve the issue, it remained a mystery until one day a month or so ago the issue mysteriously resolved itself.

Cush

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To: Cush who wrote (803)7/31/2017 11:25:04 AM
From: Kitskid
   of 836
 
Cush,

No.

I do think it is an add-on setting problem on my browser.
I am going to look at it in more detail when I have more time, meanwhile I use another browser.

Thanks for asking.

Kitskid

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From: Cush9/5/2017 11:56:44 AM
   of 836
 
StockCharts.com issue or my ISP?

I have a couple of index charts set for 15 second refresh open on one of my monitors during market hours. Late last week and again today, I am having an issue. I have had to manually update/refresh a few times and right now both charts have changed to reduced settings instead of my default settings.

Is anyone else having this issue?

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To: Cush who wrote (805)9/5/2017 1:35:11 PM
From: Cush
   of 836
 
StockCharts.com now reporting through twitter that both their High-Speed Internet circuits have gone down.

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To: Cush who wrote (805)9/5/2017 1:41:36 PM
From: Joseph Silent
   of 836
 
Thanks for posting that.

I was wondering what was up with them today. For some days in the past few weeks stockcharts service has be absolutely terrible.

Still down now.

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To: Cush who wrote (806)9/5/2017 4:34:15 PM
From: Kitskid
   of 836
 
I still have trouble with StockCharts when using Firefox, but I think it is a settings issue on my computer...

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To: Kitskid who wrote (808)9/5/2017 6:47:13 PM
From: Sweet Ol
   of 836
 
Stockcharts is back up but it is slower than stink. I hope they get their issues fixed before tomorrow.

Blessings,

SOJ

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