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   Non-TechCSFB Direct(DIR)


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To: Pices who wrote (364)3/25/2000 9:30:00 PM
From: Susan G
   of 406
 
Guess we can just add this to our list of complaints.
Still getting error messages when hitting "Buy" or "sell" this week...it's starting to cost me $.

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To: Susan G who wrote (365)3/26/2000 4:23:00 PM
From: Renate Niermans
   of 406
 
Susan,
Don't mean to be butting into your conversation. <g>
Yes, you can sell your shares of a stock after the split, even though it's not showing up yet on your account.
Call your broker, and they will place the trade.
I've done at DLJ.
Good luck.
Renate

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To: Renate Niermans who wrote (366)3/26/2000 10:27:00 PM
From: Susan G
   of 406
 
I think butting in is encouraged on SI : )
Yeah I posted that a few posts ago, you just have to call. Not fun if you want to sell it quick though!
Thanks

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To: Susan G who wrote (367)3/26/2000 11:20:00 PM
From: Renate Niermans
   of 406
 
That's for sure. Once, when AOL split, I tried to get out fast and couldn't. Had to call DLJ, and you know how long I had to wait on the phone before I could talk to someone. Didn't make as much money as I could have. But, I guess that's how that cookie crumbles. <g>
Renate

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To: Pices who wrote (364)3/28/2000 1:29:00 AM
From: Z268
   of 406
 
This deficiency from DLJ sucks big time!

In fact, if the electronic data is legally binding (they will tell you the paper copy is the legal document), then DLJ is posting incorrect information. If the split shares are not delivered until the 29th, then the balance should reflect the pre-split shares at the pre-split price. Showing the pre-split shares at the post-split price is incorrect and misleading.

When I called up to query, the Customer Service rep was obviously annoyed, and yelled at me for being one of hundreds of annoying meaningless calls!

When my account is corrected, I am voting with my feet - I am through with DLJ - they have the worst system of any of the online brokers! And their Customer Service reps are probably trained at the famous DLJ Gestapo, er I mean customer abuse, training school!

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To: Z268 who wrote (369)4/4/2000 9:04:00 PM
From: WalleyB
   of 406
 
Glad to hear that butting in is not scorned.

I've been with DLJ for about 5 years (something like that). I don't trade frequently and I have another account at E trade, (boy there's a sorry story).
But, E trade allows a "buy/sell all or none' option when trading. I was sure that DLJ did also but didn't see it the other day. Wouldn't bother me but the other day before that I guided my wife over the phone to buy 4K shares of a stock and she said that option was not on the screen. Given the high volume the stock was trading I figured, no biggy.

Whoa! I got the confirmation in the mail and my trade was filled in five different amounts. Cost me $86 or so. I'm not a happy camper.
Calling them to find out why is an investment in time I am loath to make, I grow old waiting to speak to someone and Email is not much better in terms of substance.

BTW , E trade was listed in the Barrons article two weeks ago. They quoted burn rates for dot coms. Wonder how long they will be around?
Well to be fair they appeared to be at the safe end of the list, maybe 2+ years before the cash runs out (if I remember correctly).

thanks for the indulgence, I just had to whine.

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To: Mohan Marette who wrote ()4/18/2000 1:16:00 PM
From: T A P
   of 406
 
T A P Upgrades DIR 4/18!!.....
members.boardhost.com

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To: WalleyB who wrote (370)4/21/2000 1:55:00 PM
From: Tai Jin
   of 406
 
DLJ has AON (all or none) and FOK (fill or kill) specified as the Order Type. I'm also going to transfer my Etrade acct to DLJ. Etrade is the worst of the bunch.

...tai

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To: Mohan Marette who wrote ()4/21/2000 6:59:00 PM
From: E.J. Neitz Jr
   of 406
 
Anyone Using DLJ-Streaming Quotes?
Please let us know about your experience with it especially its reliability etc. Thinking of signing up for it but not sure. Thanks in advance. Ed

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To: Tai Jin who wrote (372)4/22/2000 2:32:00 PM
From: WalleyB
   of 406
 
Tai Jin,

After posting my question a while back I looked into what happened with my account. I apparently did not read the commission policy very well as it explains away my confusion.
If your account is valued under $100K any trades that exceed 1000 shares are subject to a two cent a share charge plus the flat rate of $20. Thus my 4,400 share purchase cost me $20 for the flat fee plus $.02 for the 3,400 share balance.
I don't like it mind you, I think it cheap of them and am considering transferring my account to Datek. But there are economic realities (read, it cost you money to do that, they have more fees) that need to be assessed before that can be carried out.

E trade was really on my bad list a long while ago before they upgraded their system. For the longest time my account was in limbo and I couldn't access my cash to make trades, nor could I get anyone to return my Emails, and phone calls were out of the question. My ear doctor told me I could suffer damage if I allowed the receiver to be pressed against my head for extended periods of time <g>.

Wb

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