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   Non-TechCSFB Direct(DIR)


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To: Susan G who wrote (355)3/17/2000 12:29:00 PM
From: J. Arzente
   of 406
 
Susan I got about the same letter yesterday and sent another in responce.....How about some free trades.....?

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To: Mohan Marette who wrote ()3/17/2000 1:14:00 PM
From: J. Arzente
   of 406
 
Currently can not sign on...anyone else?

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To: J. Arzente who wrote (357)3/22/2000 4:29:00 PM
From: $Mogul
   of 406
 
This pos was down again today and the quotes froze up 2nd 1/2 of the day. Now I am sick of this.. I am being hurt severly by this service.. I think it might be time for my lawyer to get involved here.

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To: $Mogul who wrote (358)3/22/2000 9:07:00 PM
From: J. Arzente
   of 406
 
haven't been trading these past few days...daughter is on vacation .......Your Correct how about free trades for next month?

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To: Susan G who wrote (355)3/24/2000 6:43:00 PM
From: Pices
   of 406
 
Anyone have CISCO that does not show a split? I am told I won't have the shares until March 29th!!!! How can this be?
My portfolio shows the same number of shares at half the value!!! Anybody unhappy with this practice?

Pices

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To: Pices who wrote (360)3/24/2000 8:06:00 PM
From: drsvelte
   of 406
 
This is common practice in the industry. The split trading date is generally a few days before the delivery date.

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To: drsvelte who wrote (361)3/24/2000 11:29:00 PM
From: Pices
   of 406
 
Drsvelte - Thanks for the answer.... It just seems rather odd since I have CSCO in another brokerage (Fidelity) and they split the shares.

Pices

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To: Pices who wrote (360)3/25/2000 6:42:00 PM
From: Susan G
   of 406
 
My CSCO at DLJDirect doesn't show the split shares, they always have a delay. Happened on JDSU a few weeks ago also. Usually gives me a heart attack every time I check the balance on my holdings until I remember <g>
It is possible to sell the shares before they show up by calling.

Susan

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To: Susan G who wrote (363)3/25/2000 8:33:00 PM
From: Pices
   of 406
 
Susan - Don't you think that withholding the split for one week because they did not receive a piece of paper is a little much? I wrote a note to them asking about this and this was their answer...

"When a company undergoes a stock split, the stock price is adjusted in your account on the ex-dividend date. However, your account will not be adjusted to reflect the additional shares until after we receive the physical shares from the transfer agent. If you owned stock up until the ex-dividend date, then you are entitled to the additional shares of the stock. If you sold stock, it must have been sold on or after the ex-dividend date in order to receive the split shares.

For your particular issue, CSCO, you will be able to view the adjustment reflecting your additional shares online in your Positions screen and Transaction History on 03/29/2000."

I thought everything was done electronically these days anyway. But to withold the split because they don't have the physical piece of paper seems petty. My Fidelity account shows the split just fine.

Pices

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To: Pices who wrote (364)3/25/2000 9:30:00 PM
From: Susan G
   of 406
 
Guess we can just add this to our list of complaints.
Still getting error messages when hitting "Buy" or "sell" this week...it's starting to cost me $.

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