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   Non-TechCSFB Direct(DIR)


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To: J. Arzente who wrote (335)3/14/2000 8:26:00 AM
From: Rob C.
   of 406
 
AOL is up and MarketSpeed are up.

Regards,

Rob

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To: Rob C. who wrote (334)3/14/2000 9:57:00 AM
From: Techplayer
   of 406
 
Rob, To claim that those having one problem after another with this POS system is bull. When I can't trade, get real time streaming quotes, real time portfolio quotes or someone on the phone when I have several hundred k involved, I get pissed. This company need to spend more of its damned money on infrastructure and support and screw the advertising. I would not recommend this present system to anyone. Truth be known, I was very happy with it until a month ago. I have invested a ton of time setting up my portfolios and don't care to transfer all of this data. What I would like is that someone at DLJ appear to give a crap about the problems. I am not a holder of this stock.

tp

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To: Techplayer who wrote (337)3/14/2000 10:13:00 AM
From: J. Arzente
   of 406
 
Can't sell 1000 shares of TPTH due to the fact that it tells me I'm don't have a 1000 shares, But my holdings say i do...anyone else with this problem?

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To: J. Arzente who wrote (338)3/14/2000 11:00:00 AM
From: Techplayer
   of 406
 
OTOT J, Not yet. That is a new one. My account is saying that it has not updated any new deposits, splits, dividends, etc... eom

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To: Techplayer who wrote (339)3/14/2000 11:12:00 AM
From: J. Arzente
   of 406
 
I purchased the stock yesterday so to their system I don't own it. In @ 9.375 looking at placing a GTC @ 10 7/16

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To: Rob C. who wrote (334)3/14/2000 12:23:00 PM
From: $Mogul
   of 406
 
It is a POS and you are invested in it open your ears, not to mention it is a tracking stock ROFLMAO.. get a Clue!!!

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To: Rob C. who wrote (334)3/14/2000 12:33:00 PM
From: Renate Niermans
   of 406
 
Rob,
I don't own DLJ. When I had problems yesterday, I went looking for info. This was as good a place as any. I also have been with DLJ forever, longer than you have. There have been problems for some time now, yesterday just was the worst. I also basically like DLJ, but that does not mean I should be happy if I cannot place trades, either lose money or lose the opportunity to make money. It really does not matter why they have problems, the end result is the same.
You obviously don't trade much and have not lost any money because of those problems or you would talk very differently.
Placing an order by phone is out of the question for trading, I waited 50 minutes yesterday to talk to someone, Trade Talk was down too.
I do understand that all on-line firms have their problems now and then, but this has gone on for too long. I had problems this morning again.
The least DLJ can do is explain to their customers what the problem is and apologize.
Thank you for the tip to place limit orders. <g> Why should I not be able to change my order? I often change my sell order to a higher price when the stock is moving well. And why not cancel? It is necessary sometimes.
I wish you luck with your investments.
Renate

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To: Renate Niermans who wrote (342)3/14/2000 12:41:00 PM
From: J. Arzente
   of 406
 
Well put.....I'm on hold as this market weakens, today I deposit my check at Fidelity

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To: J. Arzente who wrote (343)3/14/2000 1:08:00 PM
From: $Mogul
   of 406
 
It is just unreal to me that one has to wait on the phome for 45- 1hr... this is from my own experience and is just downright inexcuseable.

I really hopw someone is listing to help us all here because this is really tragic.

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To: Mohan Marette who wrote ()3/14/2000 2:11:00 PM
From: TheBigSur
   of 406
 
DLJ is the worst online broker out there. You'd think with the high commissions they charge that they would be able to maintain an online trading system that works some of the time. My account has not been updated for 4 days now. They have cost me thousands the last few days. I could chizel an order on a stone tablet faster than they could handle it.

No more, account closed.

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