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   Gold/Mining/EnergyCSI Credit Systems CSU.VSE

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To: ED BAARTMAN who wrote (70)6/7/1999 12:47:00 PM
From: keith schaefer
   of 90
This is no small acquisition for the Royal Bank. CSI's technology will be a key cornerstone in the post failed-merger bank world here in Canada. Why else would they want to own it? Why not make a couple small purchases, test the technology for a few months.

They know what it's worth, and they don't want other banks to have it. They are going to use ERNEX to steal as much terminal business from BMO and CIBC et al as possible.

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To: keith schaefer who wrote (71)6/7/1999 1:59:00 PM
   of 90
If this "no small acquisition for the Royal Bank" they should be paying a lot more for it.

Ed B.

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To: ED BAARTMAN who wrote (72)6/7/1999 3:06:00 PM
From: Stephen O
   of 90
Where are the other Canadian Banks?. This company needs an American company to take it over. Did you see in the Globe and Mail story on Saturday, that Christenson said the ERNEX programs can be tied into a retailer's website. CSI is an internet company, and they are valued in the 100s of millions for their future potential even when they have no revenues.

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To: Stephen O who wrote (73)6/8/1999 2:47:00 PM
From: Ally
   of 90
>Did you see in the Globe and Mail story on Saturday, that
Christenson said the ERNEX programs can be tied into a retailer's website. CSI is an internet company, and they are valued in the 100s of millions for their future potential even when they have no revenues.<

This makes it more puzzling why management agree to sell out at a mere $1.30?

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To: Ally who wrote (74)6/10/1999 1:45:00 PM
From: richieg
   of 90
For what it's worth the Royal Bank isn't getting my shares for a paltry $1.30 unless I'm left in the last 25% and forced to sell. From my contacts that are holding out for at least $2.00 from them, and may or may not continue to hold for the long ride regardless of what the Royal wants due the potential for CSI, I hear these little tidbits:

1. CIBC World Markets (old Wood Gundy I believe) is buying !!
2. The scuttlebutt to add wood to the fire on the above is that CIBC apparently has been recommending to their CIBC Adventex Visa merchants (I believe they call it CIBC Aerogold Visa Advantex) to get CSI terminals in their stores.

I wonder what it means to the Royal to have errrr... insight into these merchants ? How many are there ? Can't be many, can there ?...

Is CIBC (the bank) buying these shares up ? or is it someone else buying through their brokerage ?

How many shares does the Royal now hold ? Can't be over 10% or there would be an immediate announcement of same. that's the law isn't it ?

A quote from the Royal Bank announcement of 04 June 99 -
"CSI's loyalty programs can also be easily integrated into a retailer's web site to ensure that online customers ..."
Did I miss an announcement somewhere along the line about the internet capabilities... if not, then the Royal knew about it but not the shareholders (I didn't) .. if that's the case then I wonder what else is going on that we don't know

This whole business leaves a lot of questions unanswered as you fellows have pointed out . If this was a U.S. company the price today would be much, much higher than we see. The potential via the internet ability mentioned is massive. I have been looking for another points system like this out there in cyberland and I can't find one ... there may be several but they sure are hiding.

No, I'm not dropping out .. will continue to hold on to my little 35 to 55 thousand shares and continue to trade as well. I happen to believe that even if the Royal pulls out(that will put a little mud on their face)we will see many others come in. CSI will be worth a lot more a year down the road than any of us presently imagine.

With all the media coverage etc. this little Co. is certainly getting recognized. Although our friends to the south have different attitudes and valuation ideas we, as usual, play the safe route and let this sort of bullying happen. I don't see many people offering shares over the $1.30 mark... or any takers...

Maybe, if the CSI system is so good, all the banks should buy up say 5% each ... that way one can't force a take over. If you chat with your friends at Credit Suisse, I'll talk to Barclay's (ha)

If enough of us are up to holding then maybe the Royal will get real.



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To: richieg who wrote (75)6/10/1999 4:24:00 PM
From: keith schaefer
   of 90
On line merchants doesn't mean Internet, it means having on-line authorization on the banking network, not using the clack clack machines of old.

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To: keith schaefer who wrote (76)6/10/1999 6:00:00 PM
From: Stephen O
   of 90
An exerpt from the news release put out by the Royal Bank -
"CSI's loyalty programs can also be easily integrated into a retailer's Web site to ensure that on-line customers benefit from the same valuable savings and rewards. "

That says WEB site, that means to me if you buy something through the internet that points can be awarded through the loyalty program.

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To: Stephen O who wrote (77)6/11/1999 12:03:00 PM
From: Stephen O
   of 90
From Globe and Mail Another reason to say "NO" to Royal Bank

Canadian shoppers prefer to use plastic
Study shows that, for first time, most people
pick debit or credit cards over cash or cheques
Technology Reporter; With files from reporter Susan Bourette.
Friday, June 11, 1999

Canadian shoppers' love affair with plastic continues to flourish.

According to a new study released yesterday, 57 per cent of people prefer to use debit or credit cards to make purchases rather than cash or cheques. That represents the first time more Canadians have picked plastic over paper.

It is also welcome news for Canada's major banks, which have been encouraging customers to use debit and credit cards because these types of transactions are less expensive to process than paper.

Albert Wahbe, executive vice-president of electronic commerce with Bank of Nova Scotia, said plastic has become more popular as the number of automated banking machines (ABMs) and retailers offering payment via the Interac system increases.

A decade ago, he said, a consumer would go to the bank and withdraw $500 to spend over two weeks. When ABMs were introduced in the early 1980s, the $500 transaction was replaced by five $100 withdrawals. Today, many consumers will make several debit card purchases rather than going to an ABM.

"What it boils down to is that we have given customers more choices than ever before," he said, adding that the use of debit or credit cards at liquor stores was not possible a couple of years ago.

Kevin Beck, a manager in training at the UR2B clothing store in Toronto's Eaton Centre, said debit cards have become popular with both consumers and retailers.

"Over the last two years, you just see it keep increasing more and more and more. The t card is a lot more convenient; it's easier and there's less cash to worry about carrying around."

He said debit cards are also much safer for retailers because stores are not left with as much cash in their registers.

In 1998, the Interac Association found that 49 per cent of Canadians preferred to use plastic, compared with 50 per cent for paper and 1 per cent for other methods.

In 1998, there were 1.36 billion debit card transactions worth $58.4-billion, compared with 185 million transactions worth $9.4-billion in 1994. There are now about 276,000 merchants with Interac machines, and 22,000 ABMs. The typical Canadian uses a debit card 8.5 times a month to make purchases.

In the year ended Oct. 30, 1998, there were a billion credit card purchases worth $84.1-billion, compared with 778 million in fiscal 1994 worth $55.1-billion.

Although the study found that consumers prefer to use plastic, the use of cheques is still alive and well.

Sandy McFarlane, chairman and chief executive officer with Toronto-based Davis & Henderson Ltd., which makes more than half of the personal and small-business cheques in Canada, said: "You are seeing a shift happening [to plastic], but people are doing more transactions than ever before," he said, adding that the demise of cheques has been slowed as new players in the financial services market such as brokerage firms offer chequing accounts.

While Canadians prefer to use plastic more often, they have yet to embrace smart cards -- plastic cards with an imbedded microchip that can be programmed to carry electronic cash.

The most ambitious project, conducted by the Mondex Canada Association in Guelph, Ont., was stopped in October when three of Mondex's bank members would not contribute money to finance the project.

The setback delayed the national rollout of the Mondex card, which had been expected to take place by year's end. However, a Mondex spokesman said smart cards are far from dead, and that pilot projects are being conducted in Barrie, Ont., and Sherbrooke, Que.

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To: richieg who wrote (75)6/14/1999 11:08:00 AM
From: Stephen O
   of 90
Another takeover announced today for Kelsey's Intl at an 80% premium to the average trading price over the past 30 days. If that percentage was applied to the takeover price for CSI the price would be $1.80 to $1.90. That would be much more like it, a much fairer price.

Also Kelsey's is in the food business, not the fast growing business of electronic commerce, Credit/debit cards and customer loyalty programs.

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To: Ally who wrote (74)6/14/1999 5:10:00 PM
From: Stephen O
   of 90
CSI credits engineer for buyout situation - The Vancouver Sun

Alan Daniels Vancouver Sun

Glenn Baglo, Vancouver Sun / WINNING HAND: Mike Lukas flashes flush of loyalty cards.

Mike Lukas is a man with a $15-million brain.

That's the price Royal Bank of Canada has offered for Credit Systems International Inc., the Burnaby-based electronic marketing company Lukas, its software developer, co-founded 10 years ago.

The $1.30-a-share offer will be mailed to shareholders Tuesday. Last year, CSI shares traded at an average price of 96 cents on the Vancouver Stock Exchange.

CSI directors are recommending acceptance of Royal's offer, but dissident shareholders say they will hold out for a higher price.

John Pryde, investment advisor for Vancouver-based Canaccord Capital Corp., whose clients control 30 per cent of CSI shares, believes $2 a share is more realistic.

"This company has just started its rapid growth phase," Pryde said in an interview. "They are close to significant contracts for their software and it would be very valuable to the Royal Bank, because it can, with its marketing muscle, really put it to work.

"Mike Lukas is a genius. I have heard from other engineers he is one of the smartest on the west coast of Canada -- or the U.S. -- in his area."

Although he founded the company and has developed all its software to date, Lukas is not CSI's chief executive, nor does he wish to be, nor is he the company's largest shareholder.

He describes himself as a hands-on engineer, a man who takes ideas and builds things. Initially, he worked for two years, with no income, developing and manufacturing the company's first product, custom designed software for the parking-lot industry.

For years, when he was trying to expand CSI, he wasn't even among its highest paid employees.

"He's the technical brains; he's the guy who developed the technology and where it came from," said CSI president and CEO James Christensen, who was controller of Blackcomb Mountain until he joined CSI four years ago.

"There's a recurring joke around here: 'If Mike gets hit by a bus, it's over.'

"When it comes to the impact some of the rest of us have, it's an issue of vision: Where do we go with these brains?"

The Royal offer, which expires July 6, needs 75 per cent acceptance to succeed.

Pryde believes the bank could generate potential revenue of $40 million to $50 million a year in transaction fees from its 95,000 retail merchant customers in Canada and 200,000 in the U.S. once it controls CSI's ERNEX point-of-sale software, which Lukas designed.

Customers for ERNEX, which operates in restaurants and retail outlets throughout North America, include Original Levi's Stores, Nike and Superstar Group Ltd.

"They [Royal would pay for this [acquisition] in a very short time," Pryde said.

A point-of-sale terminal is the machine at the store checkout counter that swipes your credit or debit card. What ERNEX does, when used in tandem with a credit card, is promote loyalty for the retailer by offering instant rewards such as electronic coupons.

In addition to processing debit- and credit-card transactions, ERNEX also collects and "warehouses" transaction data about a store's customers, used for developing market strategy.

Analysts say effective loyalty programs result in incremental spending by customers, more dollars spent more frequently.

"What I like about this company is its entrepreneurial spirit," said Frank Moore, Royal's vice-president of merchant and point-of-sale services. "It's important the company remains intact. It's a good fit with their electronic loyalty marketing technology and our merchant payment business."

Lukas supports the takeover, noting CSI will continue to operate under current management as a wholly-owned subsidiary of Royal Bank.

He believes CSI shareholders should accept the offer.

"No one can say it is not a good return on investment, but it's not the home run, that people look for when they invest in a VSE company," he said.

"Is it worth giving up something we dreamed would be a $10 stock? It will be the shareholders' decision.

"In terms of the management decision to endorse the offer, we looked at it from the point of view that it gives an opportunity to do what we have been preaching for a couple of years: A chance to attack the market and grow more quickly."

Lukas said a small company is only as valuable as the people who work for it. "If there is interference, people will be disillusioned and start to walk away," he said. "If the people leave, the bank's investment is worthless.

"What the bank is buying is a concept. We have some technology and customers, but basically it's still very much a concept, but it's a concept that fits well with where it wants to go."

Lukas was one of the first graduates of SFU's engineering program in 1989, but he says what he came away with was worth more than a degree.

"You graduated from that program with the mind-set that you had to create an opportunity; you didn't just go and work for somebody else," he says.

What he created, initially with three SFU buddies who have left the company, was ENSC Ventures, now a wholly-owned subsidiary of CSI.

Last year, CSI lost $513,000 despite "historic high" revenues of $2.2 million. According to its annual report, the loss was "primarily due to research and development."

"I have been, all along, responsible for the technical side of the company," he said. "I have designed myself, or played a large role in designing, everything we have done.

"I have never been in this for the money. If that was the case, I would have got off long ago. People kept telling me I was stupid to stick with it so long."

"My father instilled in me this sense of responsibility that once you start something, you finish it, and do the best you can.

"Until I have been able to build something that's a success, I am not going to walk away."

Now that's loyalty.

Comments about this article? Send mail to Alan Daniels

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