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   Non-TechMB TRADING

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To: tom pope who wrote (7363)11/15/2010 12:00:43 PM
From: Ron
   of 7382
 
I've been waiting for them to straighten out a problem with one of my accounts for a week. If that tells you anything.

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To: Ron who wrote (7364)11/15/2010 12:13:44 PM
From: tom pope
   of 7382
 
Thanks, Ron, I'm afraid it does.
I sent an ACH transfer on Friday which shows as "approved", but does not show up in the account itself. And the account info on the Penson site still gives Friday's info. I notified some one on Chat but had to cut off when I was called away.
Do you have a favorite trading broker these days? I looked at IB, but its procedures appear cumbersome.
Thanks again

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To: tom pope who wrote (7365)11/16/2010 9:36:01 AM
From: Ron
   of 7382
 
I still have an IRA account with MBT but seldom trade it. TradeStation is my primary platform. Has been for several years now.

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To: Ron who wrote (7366)11/16/2010 10:18:17 AM
From: tom pope
   of 7382
 
Thanks, Ron. The information black hole yesterday has made me rethink the wisdom of reopening the MBT account.

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To: tom pope who wrote (7367)11/16/2010 10:25:52 AM
From: Ron
   of 7382
 
I am once again going to call MBT this afternoon and see where they are with the problem. I am betting they will have no clue and 'will get back to me.'

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To: Ron who wrote (7368)11/16/2010 11:28:57 AM
From: tom pope
   of 7382
 
Thanks for the info re TradeStation. I've always heard good things about it. I wish they took ACH deposits - couple of mouse clicks and it's done. Wire transfers mean going to the bank.

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To: tom pope who wrote (7369)11/16/2010 4:39:32 PM
From: Dave O.
   of 7382
 
Tom,

I've had no problems with MB for a long time. Even on days when the Fed announces interest rates changes there's no slowdown with quotes at 2:15.

Ron - if you have an unresolved issue Ross has always been willing to get to the bottom of himself or delegating it and asking for feedback. Keith O'Toole has also been helpful when I was converting a Traditional to a Roth.

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To: Dave O. who wrote (7370)11/16/2010 5:08:44 PM
From: tom pope
   of 7382
 
Don't get ne wrong - I love Navigator. But too often, like yesterday, Penson does not update and the customer is left wondering what, if anything, happened to his money.
Also, never got the promised call back.

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To: tom pope who wrote (7365)11/17/2010 2:20:22 PM
From: Ron
   of 7382
 
OK, this about takes the cake. Today they are not answering the damn phone at all. Five calls wound up getting a recording, or cut off. Are they about to go under or something?
Yes, I am talking about MB Trading!!

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To: Ron who wrote (7372)11/17/2010 3:01:28 PM
From: tom pope
   of 7382
 
Oooops!

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