SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  For example, here is how to disable FireFox ad content blocking while on Silicon Investor.

   Non-TechMB TRADING


Previous 10 Next 10 
To: tom pope who wrote (7350)2/17/2010 10:19:17 AM
From: Dave O.
   of 7382
 
I was just told to wait 40 minutes and to re-start the software and my BP would be (hopefully) corrected.

Share RecommendKeepReplyMark as Last ReadRead Replies (1)


To: Dave O. who wrote (7352)2/17/2010 10:37:25 AM
From: tom pope
   of 7382
 
The numbers on the Penson web site are correct, it's Navigator that's screwed up.
They should hire the CEO of Toyota as a consultant.

Share RecommendKeepReplyMark as Last ReadRead Replies (1)


To: tom pope who wrote (7353)2/17/2010 10:44:03 AM
From: Dave O.
   of 7382
 
I do see that last Friday's trades are corrected. But I don't see any of my trades from yesterday at Penson's site. Did you trade yesterday? Are your trades out there? Thanks.

Dave

Share RecommendKeepReplyMark as Last ReadRead Replies (1)


To: Dave O. who wrote (7354)2/17/2010 10:48:03 AM
From: tom pope
   of 7382
 
No, I didn't.

Share RecommendKeepReplyMark as Last Read


From: tom pope3/14/2010 9:02:07 AM
   of 7382
 
Nice that Navigator no longer discombobulates on weekends. (At least mine did, I assume it was a general affliction.)

Share RecommendKeepReplyMark as Last Read


From: Ron4/16/2010 3:49:08 PM
   of 7382
 
I don't call MB Trading much, since I only have one small IRA account with them. But called them about 15 minutes ago, with a question and have been on hold ever since. Is this typical?
If so, they've gone downhill even more since I pulled my trading account years ago.

Share RecommendKeepReplyMark as Last ReadRead Replies (2)


To: Ron who wrote (7357)4/29/2010 6:48:20 AM
From: tom pope
   of 7382
 
Both Navigator and Penson site do not reflect cash effect of a sale I made yesterday - stock is gone, cash not credited to account. Anybody having similar problem today?

EDIT - running on backup msg in Navigator, I assume it will get fixed soon.

Share RecommendKeepReplyMark as Last Read


To: Ron who wrote (7357)4/29/2010 11:48:36 AM
From: tom pope
   of 7382
 
I'm afraid you're right - have a problem with Penson not showing credit for a trade which I needed to discuss - gave up waiting for them to pick up the phone. Attempt to email them produced an unexplained error message.

Share RecommendKeepReplyMark as Last ReadRead Replies (1)


To: tom pope who wrote (7359)5/5/2010 12:45:14 PM
From: Dave O.
   of 7382
 
I've found the chat sessions get results, at least for me. Had no BP the other day and they fixed it within 3 minutes via chat. Then an account I trade for a friend didn't show up the other day linked to my accounts and it took maybe 10 minutes to get it fixed thru chat.

Share RecommendKeepReplyMark as Last ReadRead Replies (1)


To: Dave O. who wrote (7360)5/5/2010 12:49:17 PM
From: tom pope
   of 7382
 
Okay thanks, should try that. I'm now having problems getting the right commissions applied.

Share RecommendKeepReplyMark as Last Read
Previous 10 Next 10