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Non-Tech MB TRADING

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To: Ron who wrote (7357)	4/29/2010 6:48:20 AM
From: tom pope	of 7382

Both Navigator and Penson site do not reflect cash effect of a sale I made yesterday - stock is gone, cash not credited to account. Anybody having similar problem today? EDIT - running on backup msg in Navigator, I assume it will get fixed soon.

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To: Ron who wrote (7357)	4/29/2010 11:48:36 AM
From: tom pope	of 7382

I'm afraid you're right - have a problem with Penson not showing credit for a trade which I needed to discuss - gave up waiting for them to pick up the phone. Attempt to email them produced an unexplained error message.

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To: tom pope who wrote (7359)	5/5/2010 12:45:14 PM
From: Dave O.	of 7382

I've found the chat sessions get results, at least for me. Had no BP the other day and they fixed it within 3 minutes via chat. Then an account I trade for a friend didn't show up the other day linked to my accounts and it took maybe 10 minutes to get it fixed thru chat.

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To: Dave O. who wrote (7360)	5/5/2010 12:49:17 PM
From: tom pope	of 7382

Okay thanks, should try that. I'm now having problems getting the right commissions applied.

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From: tom pope	5/14/2010 8:07:14 AM
	of 7382

I'm afraid I've had it with MBT/Penson. They are still applying the wrong commissions - MBTX instead of MBTR. They have fixed one out of the 3 erroneous commissions from last week, but did it again yesterday. They are too error prone for my comfort.

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From: tom pope	11/15/2010 10:35:51 AM
	of 7382

How has MB trading been recently. Thinking of reactivating. Thanks

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To: tom pope who wrote (7363)	11/15/2010 12:00:43 PM
From: Ron	of 7382

I've been waiting for them to straighten out a problem with one of my accounts for a week. If that tells you anything.

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To: Ron who wrote (7364)	11/15/2010 12:13:44 PM
From: tom pope	of 7382

Thanks, Ron, I'm afraid it does. I sent an ACH transfer on Friday which shows as "approved", but does not show up in the account itself. And the account info on the Penson site still gives Friday's info. I notified some one on Chat but had to cut off when I was called away. Do you have a favorite trading broker these days? I looked at IB, but its procedures appear cumbersome. Thanks again

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To: tom pope who wrote (7365)	11/16/2010 9:36:01 AM
From: Ron	of 7382

I still have an IRA account with MBT but seldom trade it. TradeStation is my primary platform. Has been for several years now.

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To: Ron who wrote (7366)	11/16/2010 10:18:17 AM
From: tom pope	of 7382

Thanks, Ron. The information black hole yesterday has made me rethink the wisdom of reopening the MBT account.

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