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To: Dave O. who wrote (7345)11/23/2009 2:43:38 PM
From: tom pope
   of 7382
 
I don't really have anything to complain about, I just have this obsessive-compulsive fetish about having all my accounts neatly put to bed every Saturday morning!

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To: tom pope who wrote (7346)2/15/2010 11:09:31 AM
From: Dave O.
   of 7382
 
Tom,

Seems Penson had some major errors in calculating commissions Friday that are still not corrected today. Were your accounts correct? I was seeing charges like $133 for 1000 share trades. Thanks.

Dave

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To: Dave O. who wrote (7347)2/15/2010 11:13:34 AM
From: tom pope
   of 7382
 
Didn't trade Friday, sorry.

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To: tom pope who wrote (7348)2/17/2010 12:37:06 AM
From: Dave O.
   of 7382
 
Thanks Tom

Here it is 12:30am Wednesday morning now and last Friday's trades are still not correct --- Penson issue. As someone who once worked in IT I can't comprehend how inept their data processing group is.

Dave

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From: tom pope2/17/2010 10:01:25 AM
   of 7382
 
You're right. Now totally messed up.

(Edit - this msg was in reply to Dave's)

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To: tom pope who wrote (7350)2/17/2010 10:15:29 AM
From: Dave O.
   of 7382
 
I have $0 BP in all my accounts. Tried to submit order -- rejected. Penson had all weekend to correct the problems from last Friday.

Dave

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To: tom pope who wrote (7350)2/17/2010 10:19:17 AM
From: Dave O.
   of 7382
 
I was just told to wait 40 minutes and to re-start the software and my BP would be (hopefully) corrected.

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To: Dave O. who wrote (7352)2/17/2010 10:37:25 AM
From: tom pope
   of 7382
 
The numbers on the Penson web site are correct, it's Navigator that's screwed up.
They should hire the CEO of Toyota as a consultant.

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To: tom pope who wrote (7353)2/17/2010 10:44:03 AM
From: Dave O.
   of 7382
 
I do see that last Friday's trades are corrected. But I don't see any of my trades from yesterday at Penson's site. Did you trade yesterday? Are your trades out there? Thanks.

Dave

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To: Dave O. who wrote (7354)2/17/2010 10:48:03 AM
From: tom pope
   of 7382
 
No, I didn't.

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