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   Non-TechE.Schwab problems


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To: scaram(o)uche who wrote (1343)4/25/2013 3:54:04 PM
From: Findit
   of 1401
 
April 24, 2013

Dear Valued Clients,

On April 23rd, Schwab was one of the most recent targets of a “denial-of-service” attack perpetrated by a third party. A denial-of-service attack is an attempt to disrupt normal access to a website. As a result, access to our client websites was blocked for nearly two hours. A similar attack on April 24th intermittently slowed access to our websites.

These attacks did not involve unauthorized access to client accounts or client data. We sincerely apologize to each and every one of our valued clients and recognize how frustrating this situation is. We know that uninterrupted access to our websites is a fundamental expectation.

Denial-of-service attacks are, unfortunately, an increasing fact of life in an interconnected world. Despite managing multiple redundancies, data centers, links, and Internet carriers, on relatively rare occasions these attacks have succeeded at blocking access to web-based services throughout our industry.Although phone services were available during these incidents, there was a period on April 23rd in which wait times were excessive as clients unable to access the web called our phone service teams. If you believe your trades were affected, please call us at 800-435-4000 to discuss your personal situation with one of our professionals.

Based on the history of denial-of-service attacks on other companies, we anticipate these attacks may continue against our industry – and us – for some time. We will continue to work with the industry and law enforcement to ensure our websites are available without interruption. If at any time you cannot access our websites, please contact us at 800-435-4000 or visit us at one of our branches for assistance accessing your account.

Sincerely,



Walt Bettinger
President and CEO

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From: scaram(o)uche2/3/2014 4:37:42 PM
   of 1401
 
Been awhile since any of us have had problems, eh?

:-)

I love Schwab, and appreciate the years of help in attaining retirement goals. Given that we know that they monitored this thread in the past, here's another retirement goal that they can help with......

Dear Senior Athlete,



The California Senior Games Board of Directors is looking forward to an exciting year of great competition, good health and lots of fun.2014 will be a banner year, with two California-based opportunities to qualify for the 2015 National Games in Minneapolis.



The multiple benefits of increased activity is one thing everyone agrees on in the current national conversation on around health care: staying active supports our physical, mental and emotional health. The Senior Games champion this effort and makes it all fun through sports.



Our biggest challenge remains securing sponsorships in order to control the costs for competing athletes and we need your help.

Finding sponsors is challenging because finding the right person to connect with on a personal level is both difficult and time-consuming. This is where we hope you can assist.



Please think about your network of people who work for companies where supporting a healthy and wealthy aging population would benefit both their bottom line and their community engagement. These potential sponsors include companies that conduct business within the following industries: financial, medical, insurance, technology, automotive, travel/leisure, and food/beverage.



You may also be involved, or know those who are, with foundations where healthy aging is among the causes they support.



If you have contacts in these organizations who may be interested in supporting our mission, I am asking you to make an introduction to me and I will take it from there.



Below are a few things to consider about the impact of our demographic and why getting involved would make sense for the right organization:

  • There are 10,000 of us turning 50 EVERYDAY!
  • We are 100 million strong and we control 77% of the financial assets in this great country of ours.
  • We are a powerful group of people that outspends other generations in nearly EVERY consumer category totaling over one TRILLION dollars annually.
  • We spend over $7 Billion dollars in on-line purchases, an impressive 2 1/2 times more than the amount teens spend.


The California Senior Games competitions are at the forefront of creating a new model for what it means to be a senior in America. We all have networks built from a lifetime of relationships that include people who believe in the importance of our mission. Please consider supporting the Senior Games by making an introduction that can lead to making competitions available to more Californians.



With awe and gratitude,







Anne Warner Cribbs

Chair, CSGA

1960 Olympian

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From: scaram(o)uche8/13/2014 9:06:18 AM
   of 1401
 
I held out until the very last moment, switching from SSP to SSE.

Every time I opened SSE to start to work with it, I had problems adapting. Figured that it wasn't serious, that I'd feel comfortable with more experience. But I still loved SSP, so I used it to the bitter end.

Spent the last two days loading News Watch with an enormous number of biotech tickers. Opened SSE this morning, and they're all gone.

Started to load NW again this morning, and didn't want to encounter the same problem, so I went looking for what I should have done (and didn't do, before exiting last night). Went to the "file" drop down menu, and "save all layouts and settings" is grayed out... not available for selection.

?????????????????

I'll get this figured out, but....... DAMN!

Two days of work, pulling tickers from so many different sources and lists. Ugh. I hate the complexity, thus far.

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To: scaram(o)uche who wrote (1346)8/13/2014 12:09:10 PM
From: mopgcw
   of 1401
 
I used to love SSP too. SSE is not so bad once you get used to a couple tweaks. I have not had troubles saving the layouts -- they give you a choice to save to their server or your own hard drive which is nice.

I went through a similar frustration with ValueLine on Saturday. Was dreading logging on and finally did, could find anything working as expected and hated the new layout. makes it hard to just browse for ideas now. alas. change is always a challenge.

take care.

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To: mopgcw who wrote (1347)8/13/2014 12:27:44 PM
From: scaram(o)uche
   of 1401
 
Thanks, George. Reassuring!

Best! Rick

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To: scaram(o)uche who wrote (1346)8/13/2014 3:25:43 PM
From: Findit
   of 1401
 
scaram sorry you are having troubles with sse. I did not want to change either but bit the bullet right away. Cannot live without it now. I use a two monitor system and and have windows all over the place and can now get quick access to L2, charts , watchlists and news. I have 9 L2 windows open all the time. Just cannot imagine going back. As for saving layouts, I put mine on thumb drives every few days. Plus out to the SSE file area. SSE allows you to store up to 5 of your last layout versions.

Bet if I come back here in 6 months you will be wondering why you did not convert sooner.

Best of luck adapting. Jim

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To: Findit who wrote (1349)8/13/2014 3:33:33 PM
From: scaram(o)uche
   of 1401
 
I found my watch list! Who could have imagined that the watch list would vary from "tab" to "tab". Schwab programmers, I guess. Good idea.

;-)

Yes, I also use two monitors, and was overjoyed to see that feature when it first came out. Understand why I should have bitten bullet.

As always, thanks Jim! Very considerate. Next time, I'll allow for a taaaaaaaaaaaaaaaaaaaaaaaaad more experience before bitching.

Rick

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From: scaram(o)uche10/28/2014 6:42:33 PM
   of 1401
 
I simply can't conceive of why they would have left out the "audible alert" feature for incoming news.

I go about my routine research poking, and, five minutes after the fact, discover that news relevant to a trading position has been released.

Not cool.

Anybody know of a (horrors!) non-Schwab platform that has audible alerts for incoming news AND a reliable news flow? I once used Trade Station.... anybody know if they have audible alerts for news?

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To: scaram(o)uche who wrote (1351)12/30/2014 7:30:25 PM
From: scaram(o)uche
   of 1401
 
No question whatsoever, trades execute slower using SSE than with SSP.

Execution is still very fast.

Driving me nuts, not having an audible alert for news. That was SSP's best frigging feature!

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From: scaram(o)uche12/31/2014 4:02:59 PM
   of 1401
 
Otherwise, I love it.

:-)

Best wishes for the New Year to Jim, George and others who might still watch this old thread!

Rick

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