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Pastimes : Product Reviews

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From: Stan6/2/2021 4:56:01 PM
1 Recommendation

Recommended By
SI Ron (Colonel Sammy)

   of 2774
 
A big thumbs up for Shlage for their customer service.

I had a Z-Wave remote control Schlage deadbolt lock installed in 2014. About 6 months ago, it started burning through batteries in about a month. Prior to that, batteries could last about 4-5 months.

I called them a couple of weeks ago to see what could be done about the problem. The agent asked for a pic of the door code sticker and a pic of the lock. He said they would send a replacement, at no cost. That was a pleasant surprise.

It arrived yesterday.
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