That only measures speed to their PoP. Most of the issues come from how people connect.
Companies setup their DMZ's with Tier 1 or low cost bulk providers - AT&T, Verizon, Century Link, Cogent , GTI etc. But the employees are on MSO's like Cox, Spectrum, Comcast, Fios etc.
The cross connects are flooded by Amazon, Netflix etc. So a lot of chatter on NANOG is about VPN's not working well.
The solution proposed is more cross connects, but these don't generate revenue for the IXC.
The real solution is to have firms peer their VPN structure with the MSO's.