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Pastimes : Home Theater Systems - Designs, Products, Tips and Info

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From: J.F. Sebastian9/30/2019 10:53:59 AM
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Well, I've just made the leap back to using Xfinity/Comcast for my TV service. Or at least I'd like to.

I got a great 2-year deal on my TV package that includes Showtime for the full 2 years.

With the continual increases in streaming TV package costs, it was the best choice for me. PS Vue had gone up to $65+ /mo.with taxes, and then I still had to pay for internet as well, another $65/mo. On top of that, I had to pay $50/year for a DNS changer service at unlocator.com so I could watch my local baseball team without blackout restrictions through MLB.TV.

All of that makes the Xfinity deal a good one.

I'll get far better reliability, no blackout issues for local baseball, Showtime for 2 years (I watch several series on it already), a better DVR than the cloud DVR PS Vue offers, a year to watch recorded shows instead of 30 days, etc., etc.

However! Since Xfinity has you install everything yourself these days, I'm up to the whims of they equipment working like it should and hoping my account has been setup properly. Something is wrong and I could neither connect the X1 DVR to their service or setup my TiVo with the CableCard I need for service on it. Both failed the manual installation by me.

Screens on both devices say something is wrong with my account and I need to call them.

Ugh.

Normally this wouldn't have been too big of a deal, but Xfinity no longer offers 24/7 tech support. Their hours now approximate their local retail stores –– about 8:30 AM to 8:00 PM, whatever your local time is. Why not, everything is self-install now, right?

Aggravating to say the least. I'm sure they save a metric ton of gold doing this, but it leaves a sour taste with me and it reminds me of why I left Xfinity in the first place.
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