Technology Stocks : The Singularity, A.I.: Machine & Deep Learning,. and GFA
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To: Glenn Petersen who wrote (34)9/20/2017 5:29:42 PM
From: The Ox   of 217
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Meanwhile, across campus, Williams, who is the design lead for Cortana, is building out an ethical design guide for AI to be used inside Microsoft. Williams is, to an absurd degree, a techno-optimist, and she believes that AI’s true magic is that it will make us more human. She talks a lot about how to design empathy into the tools Microsoft builds. “We think about making the human feel more powerful and protected, and supported, and assisted, and loved, and the center of their world,” she says. “AI's job is to amplify the best of society and the best of human behavior, not the worst.”

I ask Williams if she believes AI can really make humans feel more emotionally supported. She’s certain it can. Take a child who has had a bad day at school. She comes home and shares the whole story with a family pet, and feels better. “That gives you this cathartic sense of I've shared something, and I've had a warm, fuzzy hug back from the dog or cat,” says Williams. “But, you know, with AI you can have the same feeling of amplification back... And we see it when Cortana manages to remind you, ‘Hey, you promised you'd send something to your mother today for Mother's Day,’ and you suddenly feel human again.”
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