|CheckFree and Netonomy Sign Strategic Reseller Agreement|
Wednesday December 15, 9:00 am ET
-- MyNetonomy integrated with CheckFree's world-class e-billing and payment products to provide best-in-class customer self-service solution --
ATLANTA and BOSTON, Dec. 15 /PRNewswire-FirstCall/ -- CheckFree Corporation (Nasdaq: CKFR - News), a leading provider of financial electronic commerce services and products, and Netonomy, the global leader in customer self-service (CSS) and bill analysis solutions for the communications industry, today announced a partnership in which CheckFree will integrate and resell Netonomy's interactive, customer self-service technology as part of its CheckFree i-Series suite of electronic billing software.
With CheckFree i-Series, organizations around the world can send electronic invoices, bills and/or statements to business customers and consumers from a single, integrated platform. Netonomy's customer self-service solution, MyNetonomy, enables companies to offer personalized self-service portals that provide online account management, e-Commerce and electronic bill analysis.
Through the partnership, CheckFree will provide its billing customers with an expanded software suite that offers more comprehensive, best-of-breed customer self-service capabilities. With the joint solution, billers will be able to allow consumers and business customers to manage their accounts, buy new products and services, review, analyze and pay bills, and resolve any problems through a single user interface at the biller's own Web site. Business customers have expanded capabilities enabling them to bulk order new products and services and route those orders for management approval, activate accounts and process service or account changes on behalf of their employees, reassign accounts between staff, analyze order and billing information, automatically separate personal billing transactions from business transactions and report and resolve problems online.
Today, CheckFree distributes electronic bills for its customers through over 1,400 consolidated electronic billing and payment destinations in the United States, including financial services organizations and Internet portals. CheckFree i-Series software is currently being used by over 130 companies in 25 countries around the world to deliver electronic bills and invoices to consumers and business customers.
Netonomy offers best-of-breed customer self-services capabilities to some of the world's largest, most innovative communications companies in the world, including Orange, and Vodafone. Its solutions reach around 70 million business and residential communications subscribers in Europe, Middle-East & Africa, and North and South America, and consistently achieve higher adoption rates, faster with frequent customer interaction by delivering subscribers a superior self-service user experience.
"CheckFree has a long track record of supporting billers in deepening their online relationships with its business and consumer-based electronic billing software and services," said John Hughes, executive vice president, Netonomy, Inc. "CheckFree's expertise in delivering solutions across many industry verticals makes them the ideal partner to broaden the reach of our customer self-service technology and deliver expanded capabilities to billing organizations. For billers, the CheckFree-Netonomy partnership represents the broadest combined customer self-service, provisioning and e-billing offering available today. This is a clear statement of CheckFree and Netonomy's commitment to leading the billing industry's vision for the coming years."
"Netonomy's industry-leading analytical customer self-service capabilities strengthen CheckFree's reliable, best-in-class electronic billing software. When a bill is online, interactive and self-service enabled, it becomes a window into more cross-sales, lower service costs and enhanced communication," said Matt Lewis, executive vice president, CheckFree Corporation. "The Netonomy partnership gives our customers all of these capabilities combined with CheckFree's world-class reliability. This balance is critical, because advanced features are irrelevant if the service does not operate at the highest level of quality."
Netonomy is the leader in customer self-service solutions, providing online account management, e-Commerce and electronic bill analysis for the communications industry. The MyNetonomy customer self-service application suite allows consumers, business customers and POS employees to activate and manage subscriptions, buy new products and services, review, investigate and pay bills, resolve problems, and analyze every aspect of the service relationship using virtually any communications device.
MyNetonomy enables network operators and service providers to achieve higher adoption rates faster with frequent customer interaction by delivering customers a superior self-service user experience. This enables Netonomy customers to realize the maximum business benefits from CSS as fast as possible -- dramatically reducing the cost of customer interaction while improving customer service and increasing sales. Netonomy customers include innovative and market leading operators like: Bouygues Telecom, Orange, SFR and Vodafone.
With dual headquarters in Boston and Paris, and sales and support offices in London, Rotterdam, Singapore and Sydney, Netonomy partners with industry- leading system integrators and application software vendors to produce complete solutions for the communications sector. For more information, please visit netonomy.com . . .