|National City Bank Selects SunGard|
Corporate Clients to Link with Shareholder Records via the Internet
SAN MATEO, Calif.--(BUSINESS WIRE)--Feb. 18, 2002--SunGard Investor Accounting Systems, an operating group of SunGard (NYSE:SDS), today announced that National City Bank has licensed SunGard IssuerLink to provide corporate clients with Internet access to shareholder records.
IssuerLink is the second application selected by National City from SunGard's InterLink suite of Internet-based applications for the securityholder recordkeeping industry. National City purchased the core application, InvestorLink, in 1999 and has been a user of SunGard Investor Accounting Systems' software products since 1986.
``Corporate clients have told us that they want easy access to the latest information on their all-important shareholder accounts,'' explains Debra Hacka, vice president of Corporate Trust at National City. ``With IssuerLink, we can now provide that access through a very secure and robust Internet-based service.''
``We believe that offering IssuerLink will further enhance our position of leadership in shareholder servicing,'' Ms. Hacka adds. Currently, National City Shareholder Services ranks number one nationally in overall customer satisfaction for commercial agents servicing under one million shareholders, according to an independent survey performed in 2001 by Group Five, Inc.
``SunGard is delighted that National City has added IssuerLink to its suite of capabilities,'' said Robert Quinn, vice president of desktop solutions for SunGard Investor Accounting Systems. ``We recognize that National City has the highest standards of quality and client service, and their continued use of SunGard applications is a powerful endorsement of our Internet-oriented strategy.''
The SunGard InterLink family currently includes two Internet-based applications: InvestorLink and IssuerLink. InvestorLink, introduced in 1997, enables individual shareholders to gain immediate access to their shareholder records via a secure Internet connection. Available services include account status inquiry, account maintenance capabilities, and document delivery, as well as immediate replacement of account statements, 1099's and other forms. IssuerLink, introduced in 2001, provides corporate issuers with Internet access to company shareholder records maintained by a transfer agent. IssuerLink functionality includes real-time proxy vote tabulations, issue share balance totals and comprehensive customer service support capabilities. In addition, IssuerLink offers the issuing corporation flexible reporting, complete with instantaneous graphic representation of shareholder data.