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As a result of the seasonal fluctuations and because the online sale of books and online selling in general is new and it is difficult to predict consumer demand, it is possible that in some future periods our results of operations may be below the expectations of public market analysts and investors. In that event, it is likely that the price of our stock would decline.
WE FACE SIGNIFICANT COMPETITION, AND THAT COMPETITION MAY INCREASE SUBSTANTIALLY BECAUSE OF THE LOW BARRIERS TO MARKET ENTRY.
The online custom publishing market is rapidly evolving. We expect competition to continue to intensify in the future. We currently compete with the following categories of companies:
o Traditional textbook publishers, like McGraw-Hill and Pearson, are recombining their own content and reselling it as printed text, lab manuals, readers, and workbooks.
o Traditional publishers are also striking deals with new media publishers to migrate their content to the Web.
o Online libraries, such as Questia, ebrary, and netLibrary, are pursuing a variety of business models in the education market. In general, the research-oriented sites (Questia and ebrary) are focused on selling student subscriptions to content they either own, license or are in the process of acquiring
Many of our current and potential competitors have longer general retail operating histories, larger customer bases, greater brand recognition and significantly greater financial, marketing, technological, operational and other resources than we do. Some of our competitors may be able to secure textbooks from vendors on more favorable terms, devote greater resources to marketing and promotional campaigns, adopt more aggressive pricing, shipping policies or inventory availability policies and devote substantially more resources to Web site and systems development than we can.
As competition increases, we may experience reduced operating margins, loss of market share and a diminished brand franchise. To remain competitive, we may from time to time make pricing, service or marketing decisions or acquisitions that could affect our financial condition and results of operations. It is possible that our supply channel (distributors and, indirectly, publishers) may enter the market and match our pricing through direct retail centers or that either or both our supply channel and traditional college bookstores may enter the online commerce market as our competitors. It is also possible that companies that control access to transactions through network access or Web browsers could promote our competitors or charge us a substantial fee for inclusion.
As Internet use becomes increasingly prevalent, it is possible that the full text of books we offer for sale will be available for viewing on the Web or on other electronic devices such as virtual textbooks. If virtual textbooks become a reality and students rely on them in lieu of purchasing hard copies of textbooks, our business may decline.
Our ability to remain competitive will depend in significant part upon our ability to develop and introduce, in a timely and cost-effective manner, product enhancements, new products and services to expand and diversify our customer base. There can be no assurance we will be successful in developing and introducing these products enhancements and new products. In addition, there can be no assurance that our potential competitors will not achieve technological advances that provide a competitive advantage over our products and services or that make such products and services obsolete.
LOSS OF ANY OF OUR KEY MANAGEMENT PERSONNEL COULD NEGATIVELY AFFECT OUR BUSINESS.
Our future success depends to a significant extent on the continued service and coordination of our management team, particularly William G. Christie, President, Chief Executive Officer, and Chairman of the Board. Mr. Christie was appointed President, Chief Executive Officer and Chairman of the Board on May 14, 2001. Nonetheless, the loss or departure of any of our executive officers or key employees could harm our ability to implement our business plan. We do not maintain key person insurance on any member
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of our management team. Our senior management team deferred receipt of their salaries from November 2000 to May 6, 2001. We cannot be assured that senior management will not need to seek other employment due to personal financial requirements.
OUR BUSINESS AND GROWTH WILL SUFFER IF WE ARE UNABLE TO SUCCESSFULLY HIRE AND RETAIN KEY PERSONNEL.
Our future success depends on our ability to attract, train, motivate and retain highly skilled employees. We may be unable to retain our key employees or attract, assimilate or retain other highly qualified employees in the future. The failure to attract and retain the necessary managerial, marketing, merchandising, operational, customer service, technical, financial or administrative personnel could harm our business. In addition, as we grow and add additional product and service offerings, we anticipate a need to further develop and expand our Web site. We cannot be certain we will be able to attract and retain a sufficient number of qualified software developers or outside consultants for our Web site and transaction-processing systems.
WE MAY NOT BE ABLE TO OBTAIN SUFFICIENT FUNDS TO OPERATE OR GROW OUR BUSINESS AND ANY ADDITIONAL FINANCING MAY BE ON TERMS ADVERSE TO YOUR INTERESTS.
We intend to continue to grow our business. We expect to continue to lose money and generate negative cash flows from operations for the foreseeable future. We need to raise additional funds in the future to fund more aggressive marketing programs, to acquire or develop new technology, to increase our staff to meet operational demands, to introduce new products or services or to acquire complementary businesses or services or intellectual property rights. If we raise additional funds by issuing equity securities, our stockholders may experience significant dilution of your ownership interest and such securities may have rights senior to those of the holders of their common stock. Obtaining additional financing will be subject to a number of factors, including:
o Market and economic conditions;
o Our financial condition and operating performance; and
o Investor sentiment.
These factors may make the timing, amount, terms and conditions of additional financing unattractive for us. If additional financing is not available when required or is not available on commercially reasonable terms, we may be unable to:
o continue our existing operations;
o fund our expansion;
o Successfully promote our brand name;
o develop or enhance our products and services;
o develop or purchase new servers, software and other technology to enable us to process increased transactions and service increased traffic on our Web site;
o attract and retain the appropriate talent and a sufficient number of employees to handle our increasing operations; and
o take advantage of business opportunities or respond to competitive pressures.
Our inability to take any of these actions could reduce the value of our securities.
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WE MAY NOT BE ABLE TO EFFECTIVELY MANAGE OUR EXPANDING OPERATIONS.
We expect our operating expenses and staffing levels to increase in the future. We expect that we will need to continue to improve our financial and managerial controls and reporting and training systems and procedures. We will also need to continue to expand and maintain close coordination among our marketing and sales, operational, technical, accounting, finance and administrative organizations. Any failure by us to implement cohesive management and operating systems, add resources on a cost effective basis or manage our expansion could have a material adverse effect on our company.
EXPANDING THE BREADTH AND DEPTH OF OUR PRODUCT OR SERVICE OFFERINGS IS EXPENSIVE AND DIFFICULT, AND WE MAY RECEIVE NO BENEFIT FROM OUR EXPANSIONS.
We are expanding our operations by promoting new, complementary products, expanding the breadth and depth of products and services we currently offer and expanding our market presence through relationships with new schools and other third parties. We cannot be certain that our current expansion and any potential expansion would generate sufficient revenues to offset the costs involved. Moreover, we may pursue the acquisition of new or complementary businesses, products or technologies or other intellectual property rights, although we have no present understandings, commitments or agreements with respect to any such acquisitions.
Expansion of our products and services will require significant additional expenditures and could strain our management, financial and operational resources. For example, we may need to incur significant marketing expenses, develop relationships with new partners, manufacturers or distributors or comply with new regulations. We cannot be certain we will be able to expand our product and service offerings in a cost-effective or timely manner, and we cannot be certain that any such efforts would receive market acceptance or increase our overall market acceptance. The offering of new products and services that are not favorably received by our customers could damage our reputation and brand name. In addition, we may not be able to offer additional products or services. If we are able to do so, we may not be able to offer these products or services before our competition. For many of these products and services, there are already other traditional and online retailers offering these products and we may not be able to change our customers' purchasing habits.
WE WILL ONLY BE ABLE TO EXECUTE OUR BUSINESS MODEL IF USE OF THE INTERNET AND ONLINE COMMERCE GROWS.
Our business would be adversely affected if Internet usage does not continue to grow. Internet usage may be inhibited for any of the following reasons:
o The Internet infrastructure may be unable to support increased demand or its performance and reliability may decline as usage grows;
o The inability of Web sites to provide security and authentication of confidential information contained in transmissions over the Internet;
o The quality of Internet products and services may not continue to generate user interest;
o Online commerce is at an early stage and buyers may be unwilling to shift their traditional purchasing to online purchasing;
o Increased government regulation or taxation of online commerce, at the state or federal level, may adversely affect the viability of online commerce;
o Insufficient availability of telecommunication services or changes in telecommunication services may result in slower response times; and
o Web sites may not have the ability to respond to privacy concerns of potential users, including concerns related
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to the placement by Web sites of information on a user's hard drive without the user's knowledge or consent.
IF WE ARE UNABLE TO ADAPT AS INTERNET TECHNOLOGIES AND CUSTOMER DEMANDS CONTINUE TO EVOLVE, OUR SERVICES AND PRODUCTS COULD BECOME LESS DESIRABLE.
A key element of our strategy is to generate a high volume of traffic to, and use of, our Web site. Accordingly, the satisfactory performance, reliability and availability of our Web site, transaction-processing systems and network infrastructure are critical to our reputation and our ability to attract and retain customers and maintain adequate customer service levels. An unanticipated dramatic increase in the volume of traffic on our Web site or the number of orders placed by our customers may force us to expand and upgrade our technology, transaction-processing systems and network infrastructure. There can be no assurance that we will be able to accurately project the rate or timing of increases, if any, in the use of our Web site or timely expand and upgrade our systems and infrastructure to accommodate such increases. To be successful, we must adapt to our rapidly changing market by continually enhancing the technologies used in our Internet products and services and introducing new technology to address the changing needs of our business and customers. If we are unable, for technical, legal, financial or other reasons, to adapt in a timely manner in response to changing market conditions or business and customer requirements, our business could be harmed.
AS AN INTERNET-BASED RETAILER, WE DEPEND HEAVILY ON OUR INFORMATION TECHNOLOGY INFRASTRUCTURE AND OUR OPERATIONS COULD BE JEOPARDIZED BY ANY SYSTEM FAILURE OR INADEQUACY.
Our operations are dependent on our ability to maintain our computer and communications software and equipment in effective working order and to protect our systems against damage from fire, natural disaster, power loss, communications failure or similar events. In addition, the growth of our customer base may strain or exceed the capacity of our computer and communications systems and lead to degradations in performance or systems failure. Our success, in particular our ability to successfully receive and fulfill orders and provide high-quality customer service, largely depends on the efficient and uninterrupted operation of our computer and communications hardware systems. We use an internally developed system for our Web site, search engine and substantially all aspects of transaction processing, including order management, cash and credit card processing, purchasing, inventory management and shipping.
We do not presently have a formal disaster recovery plan and do not carry sufficient business interruption insurance to compensate for losses that may occur. Despite our implementation of network security measures, our servers are vulnerable to computer viruses, physical or electronic break-ins, fire, flood, power loss, telecommunications failure, break-ins, earthquake and similar disruptions, which could lead to interruptions, delays, loss of data or the inability to accept and fulfill customer orders. Any damage, failure or delay that causes interruptions in our system operations could have a material adverse effect on our business.
CONCERNS ABOUT SECURITY ON THE INTERNET MAY REDUCE THE USE OF OUR WEB SITE AND IMPEDE OUR GROWTH.
A significant barrier to confidential communications over the Internet has been the need for security. We rely on SSL encryption technology to prevent the misappropriation of customer credit card data during the transaction process. Under current credit card practices, a merchant is liable for fraudulent credit card transactions where, as is the case with the transactions we process, that merchant does not obtain a cardholder's signature. A failure to adequately control fraudulent credit card transactions could reduce our collections and harm our business. Internet usage could decline if any well-publicized compromise of security occurred. Our site could be particularly affected by any such breach because our online commerce model requires the entry of confidential customer ordering, purchasing and delivery data over the Internet, and we maintain a database of this historical customer information. Until more comprehensive security technologies are developed, the security and privacy concerns of existing and potential customers may inhibit the growth of the Internet as a medium for commerce.
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We cannot be certain that advances in computer capabilities, new discoveries in the field of cryptography or other developments will not result in the compromise or breach of the algorithms we use to protect content and transactions on our Web site or proprietary information in our databases. Anyone who is able to circumvent our security measures could misappropriate proprietary, confidential customer or company information or cause interruptions in our operations. We may incur significant costs to protect against the threat of such security breaches or to alleviate problems caused by these breaches.
WE MAY BECOME SUBJECT TO BURDENSOME GOVERNMENT REGULATIONS AND LEGAL UNCERTAINTIES AFFECTING THE INTERNET WHICH COULD ADVERSELY AFFECT OUR BUSINESS.
To date governmental regulations have not materially restricted use of the Internet in our markets. However, the legal and regulatory environment that pertains to the Internet is uncertain and may change. Uncertainty and new regulations could increase our costs of doing business and prevent us from delivering our products and services over the Internet. The growth of the Internet may also be significantly slowed. This could delay growth in demand for our network and limit the growth of our revenues. In addition to new laws and regulations being adopted, existing laws may be applied to the Internet. New and existing laws may cover issues, which include:
o Sales and other taxes;
o User privacy;
o Pricing controls;
o Characteristics and quality of products and services;
o Consumer protection;
o Libel and defamation;
o Copyright, trademark and patent infringement; and
o Other claims based on the nature and content of Internet materials.
WE MAY BE UNABLE TO PROTECT OUR PROPRIETARY INTELLECTUAL PROPERTY RIGHTS.
The unauthorized reproduction or other misappropriation of our proprietary technology could enable third parties to benefit from our technology and brand name without paying us for them. If this were to occur, our revenues and the value of our securities could be reduced. The steps we have taken to protect our proprietary rights may not be adequate to deter misappropriation of proprietary information. We may not be able to detect unauthorized use of our proprietary information or take appropriate steps to enforce our intellectual property rights. In addition, the validity, enforceability and scope of protection of intellectual property in Internet-related industries is uncertain and still evolving. The laws of other countries in which we may market our services in the future may afford little or no effective protection of our intellectual property. If we resort to legal proceedings to enforce our intellectual property rights, the proceedings could be burdensome and expensive.
DEFENDING AGAINST INTELLECTUAL PROPERTY INFRINGEMENT CLAIMS COULD BE TIME CONSUMING AND EXPENSIVE AND, IF WE ARE NOT SUCCESSFUL, COULD SUBJECT US TO SIGNIFICANT DAMAGES AND DISRUPT OUR BUSINESS.
We cannot be certain that our products do not or will not infringe valid patents, copyrights or other intellectual property rights held by third parties. We expect that infringement claims in our markets will increase in number as more participants enter the market. We may be subject to legal proceedings and claims from time to time relating to the intellectual property of others in the ordinary course of our business.
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We may incur substantial expenses in defending against these third-party infringement claims, regardless of their merit. Successful infringement claims against us may result in substantial monetary liability or may materially disrupt the conduct of our business.
AS INTERNET TECHNOLOGY AND REGULATION ADVANCES, WE MAY NOT BE ABLE TO PROTECT OUR DOMAIN NAMES.
We currently hold various Web domain names relating to our brand, including the "booktech.com" domain name. The acquisition and maintenance of domain names generally is regulated by governmental agencies and their designees. The regulation of domain names in the United States and in foreign countries is expected to change in the near future. Such changes in the United States are expected to include a transition from the current system to a system, which is controlled by a non-profit corporation and the creation of additional top-level domains. Requirements for holding domain names will also be affected. As a result, there can be no assurance that we will be able to acquire or maintain relevant domain names. Furthermore, the relationship between regulations governing domain names and laws protecting trademarks and similar proprietary rights is unclear. Therefore, we may be unable to prevent third parties from acquiring domain names that are similar to, infringe upon or otherwise decrease the value of our trademarks and other proprietary rights. Any such inability could harm our business.
WE MAY BECOME SUBJECT TO REGULATION AS AN INVESTMENT COMPANY.
We, as sole stockholder, currently control booktechmass. If we were to cease participation in the management of booktechmass, our interest in booktechmass could be deemed an "investment security" for purposes of the Investment Company Act of 1940. A determination that such investment was an investment security could result in our company being an investment company under the Investment Company Act and becoming subject to the registration and other requirements of the Investment Company Act. If anything were to happen which would cause us to be deemed to be an investment company under the Investment Company Act, restrictions imposed by the Investment Company Act, including limitations on our capital structure and our ability to transact with affiliates, could make it impractical for us to continue our business as currently conducted and could have a material adverse effect on our business and booktechmass.
SOME STATES MAY IMPOSE A NEW SALES TAX ON OUR BUSINESS.
A 1992 Supreme Court decision confirmed that the commerce clause of the United States Constitution prevents a state from requiring the collection of its sales and use tax by a mail-order company unless such company has a physical presence in the state. However there continues to be uncertainty due to inconsistent application of the Supreme Court decision by state and federal courts. We attempt to conduct our operations consistent with our interpretation of the applicable legal standard, but there can be no assurance that such compliance will not be challenged. In recent challenges, various states have sought to require companies to begin collection of sale and use taxes and/or pay taxes from previous sales. As of the date of this annual report, we have not received assessments from any state. We currently collect and forward sales tax on all shipments to New York, New Jersey, Virginia and Canada. The Supreme Court decision also established that Congress has the power to enact legislation which would permit states to require collection of sales and use taxes by mail-order companies. Congress has from time to time considered proposals for such legislation. We anticipate that any legislative change, if adopted, would be applied on a prospective basis. While there is no case law on the issue, we believe that this analysis could also apply to our online business. Recently, several states and local jurisdictions have expressed an interest in taxing e-commerce companies who do not have any contacts with their jurisdictions other than selling products online to customers in such jurisdictions. The Internet Tax Freedom Act imposed a moratorium on new taxes or levies on e-commerce for a three-year period due to expire in October 2001. However, there is a possibility that Congress may not renew this legislation. Any such taxes could have an adverse effect on online commerce, including our business.
OUR STOCK PRICE MAY EXPERIENCE EXTREME PRICE AND VOLUME FLUCTUATIONS.
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The stock market in general and the market prices of shares in newly public technology companies, particularly those such as ours that offer Internet-based products and services, have been extremely volatile and have experienced fluctuations that have often been unrelated or disproportionate to the operating performance of such companies. We cannot be certain that these trading prices or price to earnings ratios will be sustained. The market price of our common stock could be highly volatile and subject to wide fluctuations in response to many factors which are largely beyond our control. These factors include:
o Quarterly variations in our results of operations;
o Adverse business developments;
o Changes in financial estimates by securities analysts;
o Investor perception of us and online retailing services in general;
o Announcements by our competitors of new products and services; and
o General economic conditions both in the United States and in foreign countries.
IF OUR STOCK PRICE IS VOLATILE, WE MAY BECOME SUBJECT TO SECURITIES LITIGATION, WHICH IS EXPENSIVE AND COULD RESULT IN A DIVERSION OF RESOURCES.
Securities class action litigation has often been brought against companies that experience volatility in the market price of their securities. Litigation brought against us could result in substantial costs to us in defending against the lawsuit and a diversion of management's attention that could cause our business to be harmed.
SINCE OUR CURRENT AND FORMER OFFICERS AND DIRECTORS, AND OUR LARGE STOCKHOLDERS, OWN A LARGE PERCENTAGE OF OUR OUTSTANDING SHARES, THEY ARE ABLE TO SIGNIFICANTLY INFLUENCE MATTERS REQUIRING STOCKHOLDER APPROVAL.
As of April 30, 2001, our current and former executive officers, directors, and large stockholders, and their respective affiliates, beneficially own in the aggregate 7,978,354 shares or approximately 38% of our issued and outstanding stock. These stockholders may be able to exercise control over all matters requiring approval by our stockholders, including the election of directors and the approval of significant corporate transactions.
FUTURE SALES OF OUR COMMON STOCK MAY NEGATIVELY AFFECT OUR STOCK PRICE.
As of April 30, 2001, there were 20,766,489 shares of our common stock outstanding. Assuming trading resumes on the AMEX, 14,346,248 shares of our common stock will be eligible for sale, subject to the volume limitations set forth in Rule 144 of the Securities Act. The market price of our common stock could decline as a result of sales of a large number of shares of our common stock in the market following the date of this annual report, or the perception that such sales could occur. These sales also might make it more difficult for us to sell equity securities in the future at a time and at a price that we deem appropriate.
WE MAY NOT FIND SUFFICIENT ACQUISITION CANDIDATES.
As part of our strategy, we continually search for acquisition opportunities. There can be no assurance that we will be successful in identifying attractive acquisitions. If any potential acquisition opportunities are identified, there can be no assurance that we will consummate such acquisitions or, if any such acquisition does occur, that we will be successful in enhancing our business. We may in the future face competition for acquisition opportunities, which may inhibit our ability to consummate suitable acquisitions and increase the expense of completing acquisitions.
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