|Moderated By: Mohan Marette -- (Not Moderated) -- Started: 7/9/1999 7:18:00 PM Revision History|
Overview:Kana Communications builds powerful, enterprise-class software applications that help companies communicate with their customers over the Internet.
Products:Kana's flagship product, the Kana Customer Messaging System, is an enterprise-class Internet customer communications solution that brings sophisticated, scaleable call center functionality to customer e-mail. The system allows corporations to respond quickly and personally to e-mail, reduce costs, improve efficiency in the response process, and meet regulatory requirements, while gathering valuable real-time customer data.
Customers:Include Netscape, PointCast, Northwest Airlines, Comcast, eBay, and others.
Investors:Kana is a privately held company. Primary investors include Amerindo Investment Advisors, Inc., Aspect Telecommunications, Benchmark Capital, Draper Fisher Jurvetson, and J.H. Whitney and Co
News:7/9/99 The company filed for IPO.
Lead Underwriter: Goldman Sachs & Co
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