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Strategies & Market Trends
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who wrote (
2/4/2004 2:20:07 PM
what can the present administration do to offset a trend that has infiltrated the VC's up to the multinationals?
WAIT A MINUTE! ORDER IN THE COURT! I'M ASKING THE QUESTIONS HERE! :-)
Some time back Dell announced that it was pulling tech support for its CORPORATE customers back from India to the US because
(a) the Indians couldn't speak understandable American or British English and the corporate customers wouldn't put up with it
b) the Indians didn't know what the F they were doing and the corporate customers wouldn't put up with it
The company whose tax software my wife uses used to have excellent tech support. Really good. Then India to "save money". Down the tubes. Customers have been leaving in droves and they're pulling tech support back to the US.
At least part pf the problem may solve itself.
If Intel, Dell, MSFT, HP etc want the consumer to become a larger part of revenues, they will eventually have to realize that the consumer needs to be employed.
I consider this meaningless. Any company that thinks it can make a buck by selling its product to its employees (which is what this boils down to) is going to rediscover what was wrong with 1990's accounting.
On a macro scale this works. But on a macro scale a company that moves to cheap labor in India does really great too. So the idea won't work.
Something like GWB's Moon/Mars project MIGHT. We could get technology out of that that could put us decades ahead. Maybe.
If not, you'd better learn to like rice and wear a loincloth.
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