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who wrote (
4/14/2012 1:22:47 PM
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One thing I noticed with our iTunes problem - the dude handling the issue is "overseas" - has a clearly sub-continental name and is only available late late night & early morning. IE, Bangalor time.
Did you actually ask the guy if he was outside the U.S.? Doesn't sound like you did.
I seem to recall Apple making a big to-do a while back about keeping support for North America in North America...?
Yes they did, and this is the first I've heard of anyone having that issue. I will be very disappointed if they did move any phone support overseas, it's not like they need to cut costs.
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