I agree with you, it's frustrating.
However, the problem remains the same, IMO. Anticipation. If the market would have remained vibrant, instead of a 2+ year downturn, this wouldn't have been an issue. But instead of considerable price appreciation, we've been seemingly treading water... something ~90% of other companies wish they could have done. (12 month RSI is 87)
New products always take longer to develop, and re-develop, than anticipated. The customization seems endless, and once that's done, new technology must be incorporated. Since nearly everyone is in the grasp of the bear, there's less inclination to spend on something new unless the ROI warrants... that's assuming our partner remains solvent.
All-in-all, by staying in the upper end of the trading range, KVH has been a success. Seems odd, doesn't it? Hopefully, the seeming lack of patience by insiders doesn't indicate further grinding for the stock price. They need to fire up the PR machine and get these new products out there. There won't be an instant rush of money, so the earlier they get going, the better.
It shouldn't be too much longer, but where have I heard that before? It still boils down to the same old, boring thing. Patience.