that is just your experience.
but ETrade has 2 million customers, and the attrition rate (customers who LEAVE ETrade) is VERY LOW, so the experience for other people certainly is not so bad.
acquisitions costs are also the lowest in the industry for ETrade, so that should be telling you people are opening accounts more or less spontaneusly.
if etrade were so terrible, you would have to grab them by the nose and force them to get in.
yesterday, for example, the day of the "hacker attack" ETrade worked like a charm for me.
it's understandable that the ones who do have problems, whether ETrade's or their own (who knows, maybe the way you funded your account, wire, check, or whatever, was wrong), are the most vocal about it, but what about the other 1,995,000 who DON'T complain?
many people have slow connections to the web, 28k, 36k, 56k, that's a slow connection, or slow computers, with very few ram memory (that's why ThePulse might crash for them), or other issues and they think it's ETrade's fault.
if you want to daytrade and get in and out of positions very fast, don't expect to have a beautiful experience on a 56k modem connection.
that's asking for trouble.
i, and others who are pleased with the etrade experience, won't come here every day saying "oh everything is so wonderful, i love Kathy Levinson and Tom Bevilacqua so much!!".
so, it's Diamond Jim, and maybe 500 others on yahoo boards who make the noise.
what about the other 1,9 million people?
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"Spy, BS. When I post Etrade is down or bad or they took 4 weeks to open my 2nd account or that they sent me 3 year old data to tell me my 2nd account was open, it is all true. No agenda and no lying.
I suppose E trade is never down?" |
