Technology StocksThe Aristocrats(tm): Advertising, Convergence, Privacy and P

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From: sense2/10/2012 4:44:25 PM
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CCWF News is dated, but, the stock is moving, so, may be something happening with it?

Church & Crawford Orexis Solution Ready to Meet Market Demand
Monday, January 3, 2011

LONDON, Jan. 3, 2011 (GLOBE NEWSWIRE) -- Church & Crawford's (Pink Sheets: CCWF - News)

Orexis Solution application is a customer contact application platform for mobile phones. Once downloaded it will allow users to navigate the graphical user interface ("GUI") to select options for self-service or to interact with the company via instant chat or voice. Church & Crawford Orexis Solutions application provides for the first time ever the ability to turn contact centres into revenue centres, through the use of its advert engine, which provides real time, multimedia adverts displayed on the GUI.

Church & Crawford Orexis Solutions application instantly reduces costs in the areas of infrastructure, software and agent salaries. The three key overheads for any operation. It can reduce these costs by up to 60%, over a five year period, typically for a medium size contact centre that could translate up to $50M+ USD savings a year. By leveraging on data networks and cleverly managing customer's interactions Church & Crawford Orexis Solutions application drastically reduces the load on contact centres and the requirement for voice enabled agents.

The solution is handset, platform and industry agnostic and can be used for anyone for anything.

In addition, the platform allows companies to display advertisements and with Gartner suggesting that the mobile advertising market would be worth in the region of $14.6 Billion in 2011 (Global). Church & Crawford Orexis Solutions is the only mobile solution that provides advertisers "User Focused Space", i.e. complete and full attention of customer for up to 20 seconds whilst they wait for an agent.

For the user there are no adoption barriers, in fact there is an enhancement to the customer experience. Church & Crawford Orexis Solutions enables customers to interact in a rich manner through the use of the Church & Crawford Orexis Solutions Graphical User Interface ("GUI"). Giving the opportunity to chat to a customer agent up to 50x faster than waiting to talk to one. Dramatically increasing customer satisfaction and retention.

As Church & Crawford Orexis Solutions application is a complete end-to-end solution it provides SME's with an affordable contact centre solution alleviates the financial burden associated with contact centres. With the use of agent chat sessions a SME can provide a top quality customer experience without having to pay top dollar.

The Church & Crawford Orexis Solutions solution is simple; its simplicity is the corner stone of producing a true WIN, WIN solution for companies and customers.

About Church & Crawford, Inc.

Church & Crawford is a provider of Mobile To Company Integration (MTCI). Church & Crawford provides companies with advanced Interactive Voice Response solutions by providing a customized, feature rich application that simplifies call centre needs.

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To: sense who wrote (3)2/10/2012 4:47:19 PM
From: sense
   of 36
CRPZ with deals pending in the hopper, also a big mover today...

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To: sense who wrote (4)2/10/2012 4:52:42 PM
From: sense
   of 36
MONT trading at shell stock prices after a less than glowing Q suggests they're heading to shell status. I like the website Monster Offers and particularly the payments solution packaged together with the rest, and the contract to provide data... but, other than an investment in another company that might be worth what the stock trades for now ? Would like to see them find some other folks to work with on projects that might bring in a bit more revenue than they have thus far...

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From: sense2/12/2012 12:20:00 PM
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Mobile payments: financial players are in the driver’s seat
By: GigaOM

Posted on January 03, 2012 at 17:25 PM EST

The momentum behind mobile payments is picking up but many of the newest challengers in the space are going to have to get over one nagging reality: consumers still trust their banks and credit card companies to drive the mobile payments market.
The momentum behind mobile payments is picking up as we kick off a big year in mobile wallets, but many of the newest challengers in the space are going to have to overcome one nagging reality: consumers still trust their banks and credit card companies to drive the mobile payments market. That’s according to some new data from a couple of different surveys from KPMG and mobile analyst Chetan Sharma.

This doesn’t mean that efforts like Google Wallet, Square, Isis or PayPal will struggle or fail. Most of them are aligned with credit card companies and banks already. But from a consumer perspective, the embrace of mobile payments appears to be easier when its led by a known financial institution, like a bank or a credit card company.

In KPMG’s 5th Annual Global Consumer & Convergence Survey, the firm found that 56 percent of consumers said they trusted their financial services institution most to handle their mobile commerce financial data. Only 7 percent trusted retailers and 6 percent said they trusted their mobile/Internet service providers. Secure payment start-ups like PayPal fared better with 30 percent saying they trust them with their information.

The preference for financial institutions may come down to the fact that consumers are increasingly wary about data privacy and security when it comes to mobile transactions. KPMG found that the percentage of people worried about these concerns has gone from 75 percent in the previous survey to 90 percent now.

Sharma found some similar results when surveying 150 industry insiders for his 2012 mobile predictions. He found that respondents believed financial players were most likely to define the mobile payments and commerce space, with some 37 percent voting that way, up from a little more than 31 percent in 2011. Meanwhile, operators, Google and PayPal were well behind with respondents expressing less confidence in their ability to define the payment market in 2012 compared to last year. Start-ups as a group got more backing from respondents in 2012 while Amazon and Apple showed up on the charts for the first time this year.

Again, it’s still early in the mobile payments space but all the major players will need to address the trust issues consumers have. It’s not enough to just push out a new digital wallet. As we get closer to seeing mobile payments become every day tools, consumers will need to be assured they can trust their smartphones and other mobile payment systems to be as secure as their current options. Said Tudor Aw, KPMG’s European head of Technology:

I am astonished when I see that data privacy and security is not only the most critical issue among consumers worldwide, but that year-over-year those concerns increase. This is a key issue that should have been addressed by now. Whoever can master the privacy challenge will gain a significant competitive edge. Consumers themselves point to the potential solutions with 76 percent citing better disclosure of security measures taken and 72 percent wanting to see third-party audits/certifications.

That’s why it’s important to watch what happens to the banks in the big NFC payment systems. They could be a big help in speeding adoption of certain platforms if they put their weight behind specific payment tools. Or they could be in a position to drive things themselves if they roll out their own advanced digital wallets. Also, keep an eye out on Visa with its wallet and American Express with Serve, which could become popular tools this year. All of these entities enjoy strong financial relationships with consumers, who when confronted with a lot of noise this coming year, may find comfort in familiar names.

Whoever can address these trust concerns can look forward to a big opportunity. KPMG found that 2/3 of respondents are ready to use their mobile phone as a wallet, up from 2008 when half said they were uncomfortable with mobile banking. Sharma found that his insiders believed that mobile payments will be the breakthrough category in 2012 and payments and commerce will be the most popular consumer application in 2012. This coming year won’t necessarily be the big year (subscription required) that everyone is hoping in mobile payments but it will be pivotal in helping introduce many of these services to consumers for the first time. And those with the most appealing and secure story will have a jump on the competition.

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From: sense2/25/2012 9:24:37 PM
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How Gary Vaynerchuck, Chris Brogan and Others Think Social Media Will Change in 2012

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From: sense2/26/2012 2:58:04 PM
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Mobile Payments Concept at Risk as Security Threats Darken the Cloud

As Companies Beef Up Cyber Security...

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From: sense2/26/2012 3:10:19 PM
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Cyber Security's New Face: Growing Threats and Growing Profits

In 2012, the ever-evolving cyber security industry will not only rapidly shift its focus, but its growth, too.

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From: sense2/26/2012 3:36:28 PM
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Near Field Communications Technology to Drive Mobile Payments Potential

This Technology is Set for a Huge Year

Don't Miss the Train on NFC Technology

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From: sense2/26/2012 3:49:34 PM
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BRCM Slips: SEC Examining Accounting; Co. Sees Nothing Amiss

How often have you heard that ?

Shares of chip maker Broadcom are down $1.10, or 3%, at $35.65

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From: sense2/26/2012 5:27:46 PM
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Recent changes to the original post followers might want to check out:

Convergence News Links:
Wall Street Daily
Barron's Tech Trader Daily Column

List of Stocks:

Motorola Mobility (NYSE: MMI)
Nokia (NYSE: NOK)
NXP Semiconductors (Nasdaq: NXPI)
ARM Holdings, plc (NasdaqGS: ARMH)
Broadcom (Nasdaq: BRCM)
Symantec (Nasdaq: SYMC)
Sourcefire (Nasdaq: FIRE)
Monster Offers (OTCBB: MONT)
Convenience TV (OTCBB: CRPZ)
Church & Crawford (Other OTC: CCWF)

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