Salesforce Extends Health Cloud Beyond the Doctor's Office and Allows Care Teams to Collaborate Across Multiple Patient Plans
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Salesforce Health Cloud is a cloud-based patient relationship management solution that allows health providers, payers and life science companies to put patients at the center of their care. Today, Salesforce is announcing two new features in Health Cloud that allow health professionals to better manage care anywhere and to collaborate across a range of different care plans for individual patients:
Health Cloud Empower extends Health Cloud beyond the doctor's office, enabling care providers—whether care coordinators, home nurses, hospice care or family members—to engage with broader care teams from any device. Health Cloud Empower includes Care Team Lists, which allow caregivers to easily view and communicate with the entire care team; Care Plan Selector, which helps caregivers assign care plans to patients; and Care Plan Tasks, which enables care providers to assign tasks to patients while on-the-go.
Concurrent Care Plans in Health Cloud allow multiple teams, even with disparate workflows and expertise, to collaborate more efficiently, better understand patients and build stronger relationships across care teams. For comorbid patients, care providers can now assign patient multiple care plans to different care teams, which provides more personalized care journeys. And by assigning permissions, providers can control who has access to patient data, keeping personal medical information secure. |
