A little help please!
My daughter attempted to install a new game (The SIMS, Double deluxe) on our Windows 98 based PIII system. She did not back up anything before the attempt.
After asking for the second CD, the install software "locked up" (her words) and showed just black screen with a pointer / hour glass combined mouse pointer.
It stayed that way for over an hour before she rebooted to attempt to start over.
The system booted and she selected her profile and logged in. They system displayed her background and the arrow mouse pointer, but nothing else. It stayed that way for 15 minutes before she called me...
I tried my log in and the default...same issue.
We have our systems networked, so I am backing up information off the C: drive in case I need to do something drastic.
Is there any way to fix this? (From my system, possibly?)
Thanks in advance to this great group...
Ira |