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From: JakeStraw9/21/2016 8:19:15 AM
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Schneider Electric Expands Use of Salesforce to Power its 'Life Is On' Customer Experience and IoT Vision for Managing Energy Efficiency
finance.yahoo.com

"We believe that all products should be connectable and that we should be able to use the information generated by every one of our products to serve our customers better," said Hervé Coureil, CIO at Schneider Electric. "With the convergence of IoT, big data, analytics and artificial intelligence, there's a huge opportunity for us to close the loop between products, the information they're generating and customer processes -- and we see the Salesforce Customer Success Platform as the connective tissue that will allow us to bring this all together. This data-driven customer experience fuels our vision for everyone on our planet to have access to safe, reliable, efficient and sustainable energy."
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