|now if they could act like a consumer facing company rather than the awkward dictatorial group they have become, it would push them even higher.|
Their new policies and practices around their subscription services and how they have (half way) most of their products, don't handle others, half way get a consistent business model, etc.
They are by far the worst customer service company I have dealt with. they have hired all these account specialists to tell me what I can't do and all they do is clog up my time and do absolutely NOTHING. They put on all these very focused CS people who run in circles, asking you to contact hem all the time, but when there is a real problem, they do nothing, ignore you, and nothing happens.
Been trying to setup a corporate account that I can live with and they can't seem to deal with how a large corporation would work. Everything is part pricing, one of terms, all users having to put in a credit card number, etc.
No way to execute a bulk license for our company.
No wonder Apple bans their stuff from Apple products...