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 Non-Tech : TD Waterhouse service - appalling

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To: Marc Slemko who wrote (2)3/8/2000 6:38:00 PM
From: Ken of 595
 
>> They are completely different companies (albiet with
>> common ownership) with separate operations. You can not
>> equate one with the other.

From the posts here, it sounds like we should equate one with the other. In the US, customer service is non-existent! Althought I really haven't had too many problems with WebBroker, and I rarely need to speak to a human. But when I do ..>#$*&@#* toll free number and torturous waits.

Check out the related thread "Waterhouse Securities" for the US company.
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